Quality Assurance Manager

at  SBV Services Pty Ltd

DEVELOPMENT OF THE QUALITY MANAGEMENT SYSTEM

• Conceptualise and implement a Data QMS (Data Quality Management System) framework within SBV.
• Source Data Quality Management Software to maintain clean data within SBV.
• Define, monitor and maintain data integrity as well as improve on data quality.
• Drive data improvement programme within SBV.
• Implement practices that aim at maintaining a high quality of information (Data Governance)
• Manage acquisition of data and the implementation of advanced data processes, to an effective distribution of data.
• Determine and implement the process of testing and modifications.
• Drive the embedment and maintenance of the data quality principles within SBV, monitor the progress and provide remedial action.
• Responsible to provide SME guidance to the organisation in terms of implementing and maintaining the Data Governance Strategy and policies.
• Coordinate mapping of processes, data flows, compilation of policies and procedures and drive review of existing policies for data quality.
• Responsible for the integrity of information within SBV Systems data creation, storage, manipulation and consumption.
• Collaborate with the relevant stakeholders to assist and support with new and existing projects as per the Data requirements.

MONITOR COMPLIANCE TO THE REGULATORY BODY REQUIREMENTS ACROSS SBV

• Provide support tointernal and external stakeholders regarding adherence to regulatory requirements e.g. Industry (SARB), POPI Act (accuracy of data, Cash Logix sharing of data with 3rd parties.
• Actively drive the importance of adherence to the legislation and regulations, to reduce penalties such as the below for the allocated division:
  o SARB Penalties
  o ATM SLA Penalties

o Service Penalties, etc

• Monitor and Control adherence to regulatory compliances by using the Data Quality Software and manage data quality exceptions and provide visibility through reporting .

• Develop and refine high quality monthly and quarterly reports.

  Risk Management within your area of functioning

• Review existing BCM plans for data storage, transfer and consumption for one’s allocated divisions and make recommendations regarding any changes to those plans.

• Utilise successful results from the communication test to provide assurance of BCM readiness data.
• Provide input from a risk mitigation perspective to prevent further occurrences of the same/similar incidents.
• Conduct regular on-site and remote Data Quality inspections and report on findings and recommendations for data improvements.

Minimum Requirements: Experience

• Minimum 3 years’ experience working within an information or data governance setting including master data (e.g. data quality, data compliance, governance) with exposure to:

o Data architecture process mapping.
o Quality control procedures and relevant legal standards.
o Drafting, reviewing and vetting of policies and procedures.
o Business intelligence and Reporting tools.

o Software development projects and implementing data quality tools and principles, etc.

• Banking and Cash Industry (Advantageous)

Minimum Requirements: Education

• Relevant Bachelor’s Degree.
• latest ISO Standards Certification (Advantageous)

• Formulate and chair the Data Quality Governance Steering Committee for data issue identification, analysis and remediation.
• Co-ordinate data stewardship within the organisation and educate data stewards on data quality.
• Create and execute a communication plan for data owners to make them aware of and understand the information governance strategy and policies.
• Design and maintain master data management governance structure including:
  o Policies and processes
  o Providing guidelines to the various system owners

o Improving the quality of the data with the company system.

• Develop, maintain and implement controls over master data management.
• Understand, map and migrate the relevant data in relation to data governance.
• Identify and consult data owners to compile gap analysis assessment on planned documentation detailing where anomalies have been noted and recommendations made to update the existing policy and/or procedures.
• Support data owners by obtaining the relevant information and the sign off process.
• Draw up a project plan for approval by the Divisional Manager: Quality to validate that updates are communicated timeously to the relevant parties.
• Co-ordinate the deliverables against the project plan to plan ensure that all deliverables are met within the agreed timeframe.