Quality Assurance Officer

at  Nua Healthcare

JOB SUMMARY

Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs.
We are seeking applications from energetic and enthusiastic individuals to join our team for the above positions. The successful candidate will be afforded all necessary training and development in line with the role. Candidates must be highly motivated and creative, with a passion for engaging with Service Users on a daily basis. Candidates will contribute to enriching the lives of our Service Users.

JOB OBJECTIVES

We are seeking a dedicated and experienced Quality Assurance Officer to join our dynamic team at Nua Healthcare.
The post holder will ensure compliance, both operational and legislative across all areas of the business along with conducting audits across all areas of the business. Submit reports, agree corrective actions, and support Teams to action any approved recommendations regarding business activities.

This will include the following on a day-to-day basis:

• Live our Mission, Vision and Values.
• Support the development and implementation of the Internal Audit department and its policies and procedures.
• Support the design of audit programs and execute audits to verify compliance with legislation, regulation, standards and company policies and procedures.
• Communicate Audit findings to key Management and follow up on audit issues.
• Analyzing large amounts of data.
• Implementation of any recommendations approved.
• Undertake continuous improvement programs in conjunction with Operations and Clinical Services departments.
• Develop and maintain an excellent knowledge of all business activities.
• Develop and maintain excellent knowledge of accepted professional standards such as HIQA. standards, HSE, HSA and all relevant legislation regarding our business.
• Assist Centre Management regarding compiling and presenting reports as required (Reg 23 Six Month Visit & Annual Report).
• Maintain strict confidentiality in relation to staff and service users.

QUALIFICATIONS:

• A Third Level Qualification in Healthcare / Social Studies (or suitable equivalent relevant qualification).

KNOWLEDGE:

• Knowledge of standards and legislation relevant to the area.
• Some (demonstrable) previous knowledge of:
• Standards and legislation relevant to the health and social care sector.
• Quality Frameworks / Quality Improvement Tools.
• Health & Safety Management and associated legislation.

EXPERIENCE:

• Demonstrable previous experience in a similar role.
• Experience of / with people with additional and/or complex needs.

SKILLS:

• High standard of IT literacy.
• Excellent problem solving and decision-making skills under pressure, ability to work on your own initiative.
• Excellent organisational skills / self-motivated / self-starter.
• Excellent verbal, written communication, and IT skills.

Please refer the Job description for details