Quality Assurance Screening & Transaction Monitoring Analyst

at  ING

We are looking for you if

• You have a minimum 5 years of total work experience of which minimum 36 months is in Screening and/or Transaction Monitoring
• You can perform reviews of completed investigations on complex Screening (Name Screening, PEP Screening, Transaction Screening, Adverse Media Screening etc) and Transaction Monitoring alerts and cases, assessing the quality of the investigation and resulting documentation. You will assess whether the investigator has made the right decision, used their judgement taking a risk-based approach appropriately, and whether they have followed ING process and procedure correctly,
• You are able to consider the data the investigator has included in their investigation, the analysis they have done, the thought process they have followed and the rationale they have used in reaching their conclusion, as well as the quality of their “write up” and the degree to which the conclusion is supported by evidence,
• You can document your findings appropriately to give the investigator constructive feedback, highlighting what is good and what needs improvement, seeking to help the investigator improve, whilst also providing an objective assessment of the quality of their work,
• You can maintain primary focus on the quality and effectiveness of Quality Assurance reviews, adopting an independent perspective, whilst ensuring that your work is completed in a timely fashion.
• You are fluent in written and spoken English and Polish
• You have the ability to clearly and succinctly express ideas, facts and opinions and you are able to express them fluently both in speaking and writing, supported by appropriate tools,
• You are showing openness to change and altering behaviours in order to work effectively when faced with new information, a changing situation and/or environment,
• You have the ability to provide support to internal and external customers to meet and understand their needs and expectations.

You’ll get extra points for

• Have expert knowledge of how to identify, analyse and understand Sanctions, money laundering, terrorist financing and tax evasion “red flags” and typologies as well as strong understanding of regulations and industry leading practices in conducting Sanctions investigations,
• Developed understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance,
• Professional certification (CAMS, CFE, ICA or equivalent) would be advantageous.

Your responsibilities:

• Perform 2nd Line of Defence QA reviews on Screening/Transaction Monitoring files together with independent testing on the quality of files and provide feedback to the 1st Line and 2nd Line of Defence highlighting systematic issues within training and procedures.
• Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made by the 1st Line of Defence and 2Line of Defence teams.
• Perform root cause analysis and make recommendations for addressing identified deficiencies.
• Participate in team discussions on the calibration of findings and build consensus prior to finalizing records of the files tested.

Information about the squad
ING Financial Crime Compliance (FCC) is looking for a Quality Assurance Analyst to join our Financial Crime Compliance team in Warsaw. This is an unique, though challenging opportunity for experienced professionals to join our team, which is part of the Corporate Compliance department (based in Amsterdam). We are building a ComplianceHub in Warsaw which will help us in further implementation of our modern Compliance strategy. Creation of agile capabilities at this new ComplianceHub will support ING in performing various knowledge based activities in the 2nd line of defense. Being an integral part of the Compliance organization, the team will work closely with our global compliance community. We are looking for top talents in Compliance for teams that are destined to grow over the coming months ING Tech are looking for an individual to join a team of experienced Anti-Money Laundering (AML) professionals. The role is that of a Quality Assurance (QA) Analyst. You will perform QA reviews on completed TM and Screening files for Corporate and Retail customers, summarizing the results, and presenting to the QA Team Lead. You will be expected to identify incorrect decision making related to customer files worked to the KYC policy requirements & Workplace Instructions, question integrity of data and adherence to processing and servicing standards, policies and procedures.
The role naming convention in the global ING job architecture will be “Financial Crime Compliance Specialist III”

• Perform 2nd Line of Defence QA reviews on Screening/Transaction Monitoring files together with independent testing on the quality of files and provide feedback to the 1st Line and 2nd Line of Defence highlighting systematic issues within training and procedures.
• Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made by the 1st Line of Defence and 2Line of Defence teams.
• Perform root cause analysis and make recommendations for addressing identified deficiencies.
• Participate in team discussions on the calibration of findings and build consensus prior to finalizing records of the files tested