Quality Assurance Specialist

at  AGAT Laboratories

AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. With a broad range of staff experience and state-of-the-art instrumentation, we provide cross-analytical solutions for the Environmental, Energy, Mining, Transportation, Industrial, Agri-food and Life Sciences sectors.

SUMMARY:

AGAT Laboratories is currently hiring for a Quality Assurance Specialist. This is a full-time permanent position that will work out of our Edmonton, AB location.
The Quality Assurance Specialist is responsible for ensuring all quality metrics are met in the laboratory/region in which they work. To accomplish this goal, QA Specialists will have a disciplined work ethic, and a strong sense of duty which allows them to maintain their commitment to following through on tasks and assignments.
By following established policies and procedures, they are required to work at a faster-than-average pace while remaining focused on detailed, specialized work. In summary, the position requires attention to detail, a commitment to high standards of accuracy, and a strong commitment to completing tasks on time.

SKILLS AND EXPERIENCE:

• Minimum Science Technical Diploma, BSc, or equivalent experience
• Minimum 2 years laboratory experience
• Minimum 1-3 years Quality Assurance experience
• Strong understanding of quality assurance and quality control programs (ISO 17025)
• Excellent interpersonal, verbal, and written communication skills
• Capable of working in an organized fashion to complete tasks with a high degree of accuracy
• Experience managing complex projects and work under pressure to meet tight deadlines
• Ability to conduct training sessions or presentations for large groups of employees or clients
• Competent in reviewing analytical procedures and practices
• Proficient in writing reports and work instructions that are clear, concise, and accurate
• Confident in computer usage and applications
• Petroleum lab experience an asset

• Comply with AGAT Policies, Quality Procedures, and ISO standards applicable to the Quality Assurance position
• Lead proper implementation and oversight of the Quality Management System (QMS) by:
• Creating and communicating reports on QA/QC metrics to the management team
• Providing training to staff
• Performing internal audits
• Participating in external assessments / audits with accreditation / registration bodies /clients
• Perform scheduled verifications that all depts. perform checks of balances, working weights and thermometers, pipets, etc.
• Participating in professional development and training
• Provide assistance and support for the following:
• Investigation of client complaints and reporting of responses
• Investigation of Internal Corrective Actions and ensure the remedy is effective
• Review and updating of the measurement uncertainty data collected for technical methods
• Writing, revision and control management of procedures and associated documents
• Assist in the management of the external calibration program and laboratory proficiency testing activities
• Implementing corporate standardized and regional policies and procedures
• Development and validation of local technical methods
• Be a strong proponent for risk-based thinking and improvement initiatives
• Provide technical and advisory support on matters related to the QMS
• Report any deviation(s) from documented procedures to the General Manager, Quality
• Act in a safe and professional manner and wear appropriate attire including the required personal protective equipment (PPE)
• Report any unsafe condition(s) observed during the dispensation of their duties to the General Manager, Quality
• Perform other duties as assigned by management