Quality Assurance Specialist - Master Data

at  Verizon

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As a Quality Assurance Specialist for Global Sourcing, Supply Chain and Sustainability, you will support the Business Process Architect (the Business Process Architect leads creating or updating business processes and complimenting technology tools to support end-to-end operations) for master data management in one of our ERP systems (wSAP) that supports the wireless retail business. You will lead the quality and testing effort to integrate the design to the business operational process. This includes understanding the operational process and the technology design, test script development including regression, negative testing, and end-to-end user acceptance testing. You will lead the execution of testing, test script tracking, logging and tracking defects to resolution, metrics gathering and presentation, evidencing testing status and the production of test results for sign-off of code migration and implementation. This includes knowledge transfer, documentation and training development to hand-off to the production support team.

You will be responsible to:

• Understand operational business processes and opportunities across Global Sourcing, Supply Chain and Sustainability
• Work with internal and external teams to understand the test requirements, timelines and documentation needs for successful test cycles
• Identify, own, and drive testing for resolution to gaps in the lifecycle delivery processes, including test script creation and modifications and test data creation
• Test functionality on fixes, enhancements or new releases through the multiple test cycles covering system, integration, regression, negative and end-to-end user acceptance testing
• Create documentation related to upcoming functionality releases
• Create and deliver training to end users as needed
• Develop and deliver knowledge transfer, documentation and training to the production support team in advance of formal hand-off