Quality Assurance Staff (Fixed-term contract)

at  World Vision International

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Employee Contract Type:
Local - Fixed Term Employee (Fixed Term)
Job Description:
The Child Sponsorship Content Team Quality Assurance Staff (QA staff) will be responsible to support the delivery of child sponsorship sponsor features that support the retention and acquisition of sponsors. This role will focus on quality assurance, quality review, content coordination and other feature production needs as they arise.
The role reports directly to CSC Team Production Coordinator I or II (where applicable) and co functionally led by a CSC Team Production Specialist.
This role requires strong written and verbal communication, a high level of attention to detail, strong skills in MS Office (specifically excel) and the ability to work on multiple projects at once.

The Quality Assurance Staff (QA staff) will be assigned to:

• Support delivery of various tasks to produce child sponsorship product features based on assigned work - meet global quality standards, comply with child protection policy, and other partnership requirements
• Focuses on the quality review and assurance of the sponsorship engagement content features assigned
• Identifies and escalates quality concerns to Production Specialists and Coordinators
• Ability to manage tasks from competing deliverables at a given time
• Collaborates with the team in fulfilling project needs within the target deadlines
• Complete other duties and responsibilities assigned by leads and management (where applicable)

QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Communications, Marketing, Project or Business Management, or related field. (Diploma or training in these fields may be considered for candidates with highly applicable work experience)
• Capacity to manage own time and workload, adhere to minimum standards documentation, and work with medium attention to detail
• Proficient in using MS Office, specifically Excel, Word, Powerpoint and Outlook
• Experience working in NGO or other large, global organisation (good-to-have)
• Willingness to learn and obtains a high level of personal initiative in achieving greater results (good-to-have)
  Applicant Types Accepted:
  Local Applicants Onl

Please refer the Job description for details