Quality Assurance Supervisor

at  MBVCA LLC

EXPERIENCE FOR SUCCESS:

• Ability to effectively interact with all levels of the organization.
• Excellent planning, analytical and organizational skills.
• Familiarity with ISO, SPC, and Process Improvement concepts.
• Strong PC systems and software application skills (administer database, Microsoft Excel, Power Point, Word, etc.).
• Ability to handle multiple concurrent tasks with various deadlines.
• Highly motivated, energetic with strong interpersonal skills.
• Work with the HR Manager and the QA Manager on any QA Human Resources related issues.
• Understand FSSC 22000 and ISO9001:2008 standards.
• Above average math skills.
• Good written and verbal communication skills with the ability to communicate professionally with customers and co-workers.
• Have a strong work ethic and be able to work independently as well as working in a team.
• Must have good analytical and problem solving skills.
• Demonstrates attention to detail, a professional attitude, and produces accurate work product.
• Excellent organizational and time management skills.
• Ability to prioritize, multi-task, and adhere to deadlines.
• Must be enthusiastic and proactive.
• Must have a cooperative attitude.
• Must have the ability to follow-up.
• Must be able to work in a fast paced environment.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree with some courses in food science, biology, microbiology, chemistry preferred.
• Education may be waived in lieu of experience.
• Minimum of 3 years in quality assurance/control function or supervisory experience in a beverage manufacturing environment. Length of work experience may be waived for internal candidate with quality assurance/control knowledge and experience.
• Must be knowledgeable in pasteurization/thermal process systems, HACCP programs and GMP policies.
• Mathematical skills, ability to calculate figures and amounts such as proportions, percentages, averages and ratios.
• Familiar with Microsoft Excel and Word.
• Must possess sound verbal and written communication techniques, and interpersonal leadership skills.

• Follow all safety procedures and work as safe as possible at all times.
• Supervise the department for performing timely execution of product and packaging evaluations.
• Ensure that all the results of the inspections and analysis are accurate. Interpret any trends that may jeopardize product quality and safety.
• Ensure that departmental, company, customer and regulatory guidelines are adhered to.
• Ensure that customer requirements for obtaining line analysis reports and line samples are met.
• Ensure that all products that are not meeting established specifications are held and segregated; sampled and appropriate documentation is generated.
• Communicate and coordinate with the manufacturing departments to ensure a concerted and proactive team effort is maintained.
• Supervise the training of QA Technicians and ensure that proper skill sets are developed and documented.
• Assure that equipment and reagents are being calibrated and labeled.
• Establish sampling plans in the various steps of the following processes (may be a routine requirement) if perceived to be necessary:
• Ingredient and packaging receiving.
• Blending and thermal processing if there is an indication that product quality or safety may be jeopardized.
• Finished goods to ensure quality parameters are met.
• Holds product for further analysis and disposition.
• Troubleshoot and identify causes of quality deviations and provide recommendations for corrective and preventative measures.
• Perform GMP, HACCP and Sanitation Inspections.
• Available 24 hours a day via cell phone.
• Meet with QA Technicians daily and attend pre-shift meetings.
• Meet with the QA Managers regularly.
• Monitor the Incoming Inspection Program. Provide assistance with the tagging of ingredients.
• Work with the QA Managers to understand product formulation and creating blend sheets for production.
• Trained on QA analysis, calibration, and quality checks; assists QA Technicians if needed.
• Investigate non-conforming product within 24 hours. Provide information to the QA Manager.
• Investigate customer complaints. Provide information to the QA Manager.
• Monitor all non-conforming products and work with the appropriate department(s) if rework is required.
• Inspect customer return shipments.
• Review all QA paperwork and charts daily. Follow up on any issues noted.
• Monitor QA retain and micro samples to ensure samples are saved and destroyed appropriately.
• Oversees the pH control program.
• Ensure QA supplies are in stock, chemicals are prepared and available.
• Ensure QA lab equipment is well maintained, operational and calibrated. Records are maintained.
• Audit the production areas to assure the customer’s requirements are being met.
• Ship customer samples as required.
• Oversees weekly verification/calibration of scales, thermometers, refractometers, pH meters, CO2 Analyzer, Double Seam Inspection System and other instruments in the lab that require verification/calibration.
• Observes and verifies QA technicians and blenders are performing analytical tests appropriately.
• Ensure the QA technicians and blenders are trained annually on analytical tests.
• Ensure forms, work instructions and procedures are accurate, current, and controlled.
• Perform GMP inspections.
• Enforce safety, GMP and Food Safety standards.
• Plan the weekly QA Technician’s schedule and assure Production has QA coverage.
• Monitor and review QA Technicians’ time punches and assign work hours to appropriate department/line codes weekly.
• Attend the staff meetings if the QA Manager is unable to attend.
• Attend the monthly safety meetings.
• Work with customer representatives showing new products and/or packaging.
• Ensure qualification and commission runs are followed per the customer’s specifications. Oversee commission inspections.
• Generate summary reports.
• Maintain a positive work atmosphere and interaction with customers, co-workers, and management.
• Perform all other duties as assigned.
• Regular and punctual attendance.
• To perform this job successfully, must be able to perform each fundamental task listed above satisfactorily