Quality Business Partner

at  Mercy Health Australia

Employment Type: Part-Time 0.8 EFT (Potential for Full-Time)
Hours: Monday to Friday - flexible working hours and days
Salary: RN Grade 4 Year 1
Location: Hybrid / Werribee Mercy Hospital and Mercy Mental health and Wellbeing Services
Application: Please upload resume & cover letter
Contact: Emma Hall, Acting Quality and Innovation Manager - Werribee Mercy Hospital
emma.hall@mercy.com.au
Where there’s life, there’s Mercy.
Where there’s care, there’s You.
Through the battles and the breakthroughs, we’re there. Where will you be?
For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.
Join us at Mercy Health and help us deliver even greater outcomes for our patients, families, communities, and you.
About the opportunity:
The Quality Business Partner is responsible for developing, implementing and facilitating best practice systems and processes for quality and safety within their division.
The position is required to provide support, guidance and expertise to assist the Division with the monitoring, evaluation and continual improvement of systems and processes across Mercy’s four quality domains: safe care, person centered care, integrated care and effective and appropriate care.

Whilst reporting in through to the Quality, Safety and Innovation Unit, the Quality Business Partner (QBP) will work in a collaborative and consultative manner with the division , under the direction of the Divisional Director and Clinical Services Director

• Maintain a safe environment for patients/self/colleagues and members of the public;
• Escalate concerns regarding safety, quality and risk to an appropriate staff member;
• Lead evaluation, continuous improvement and clinical indicator processes;
• Demonstrate the principles of Person Centred Care: Respect & Dignity, Information Sharing, Participation and Collaboration;
• Provide support to health services staff in the development, implementation and evaluation of quality activities;
• Support the Program’s quality and safety governance structures and processes;
• Provide timely and accurate datasets and reports as requested for governance committees;
• Provide support to the Division to understand their quality and safety dataand use of data to inform improvements;
• Assist with the coordination of the audit framework as applicable to the Division;
• Provide support and contribute to quality improvement and risk management across the Program;
• Provide support, advice, education and mentoring to staff on the tools and methods for quality improvement;
• Provide support, advice, education and mentoring to the Division regarding accreditation and the national standards; and
• Ensure that risks around compliance with accreditation are identified and that appropriate actions are being put in place.

What you’ll bring
You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

• A minimum of 3 years’ experience in a senior leadership role within a healthcare organisation
• Relevant tertiary health sciences qualification, or acceptable equivalent
• Demonstrated understanding of the National Standards and experience in preparation for survey
• Understanding and experience in quality improvement and quality management principles and practices
• Experience in leading and managing a team
• Experience in facilitating clinical risk management processes in a health care setting.
• Strong acute clinical or Allied Health experience within a large Health Service

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.
• Current COVID-19 certificate, proof of current influenza vaccination and other vaccination status consistent with public health orders.

Why Mercy Health?
We’ve been supporting people for over 100 years. Now, we’re taking all that we have and making it even better. It’s about investing in our people and our cultures to create positive experiences and opportunities for all.

Here are some things you’ll love about working with us:

• 100+ years of caring …

We’re a cornerstone of the communities we serve, and as part of Mercy Health, the vital work you do here will always be needed. That means career stability and so much opportunity to build your rewarding future with us.

• A team of 10,000 hearts …

A career in healthcare and human services isn’t always easy, and it takes true heart. Here, you’ll join a team of over 10,000 dedicated people who carry on and support each other, whatever comes their way.

• Countless moments and lives …

As part of Mercy Health, you’ll be right at the heart of our impact. By improving the health outcomes of parents and babies through outstanding patient care, you’ll know that every moment you spend here truly matters.

• … And so much more to come.
• Develop and expand your skills, knowledge and impact across the scope of practice.
• Advance your career with ongoing professional development opportunities and educational resources in a supportive environment.
• Find a better balance with a flexible rostering.
• Make the most of your pay with our generous salary packaging options.
• Save big with access to a range of retail discounts across financial, healthcare, travel and other services.
• Live, work and feel your best with our health and wellbeing programs including an Employee Assistance Program and Fitness Passport for you and your family. If you have an existing Fitness Passport, you can easily transfer it to Mercy Health.

Ready to help us shape the future of healthcare?
Join us and make a meaningful difference in people’s lives - and your career.
Are you ready to apply for this role? Click Apply
Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.
We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.
The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

• A minimum of 3 years’ experience in a senior leadership role within a healthcare organisation
• Relevant tertiary health sciences qualification, or acceptable equivalent
• Demonstrated understanding of the National Standards and experience in preparation for survey
• Understanding and experience in quality improvement and quality management principles and practices
• Experience in leading and managing a team
• Experience in facilitating clinical risk management processes in a health care setting.
• Strong acute clinical or Allied Health experience within a large Health Servic