Quality Compliance Officer

at  Medik8

With a presence in over 17 countries, Medik8 is continuing to expand across international markets and strengthen our place as an innovative leader in the skincare industry.
We are now searching for an experienced Quality Compliance Officer to join our team. Reporting to the Quality Compliance Manager, this role will collaborate closely with cross-functional teams and is pivotal in ensuring our products meet and exceed the high standards expected by our customers.
As part of our dedicated Quality Team, you will help to foster a quality-first culture, ensuring compliance with regulatory standards, maintaining robust quality management systems, and driving continuous improvement. Your work will play a vital role in achieving business quality accreditations, supporting audits and inspections, and upholding excellence across all aspects of the organisation.
This is a hybrid role (3 days a week onsite) and will be based at our Innovation Centre in Aylesbury. If you thrive in a fast-paced environment where compliance and innovation meet then apply now!

ABOUT US

Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.
Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.

WANT TO DO A LITTLE MORE RESEARCH BEFORE YOU APPLY?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.
At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.
Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!

Requirements:

• Proven experience in quality compliance, internal auditing, and documentation control within pharmaceutical, cosmetics or FMCG sectors.
• Strong knowledge of quality management systems (e.g. ISO 9001, ISO 22716, GMP).
• Effective stakeholder management skills and ability to work closely with cross-functional teams to achieve shared goals.
• Strong problem-solving skills with a proactive approach to issue resolution.
• Attention to detail and a commitment to upholding high-quality standards.
• Ability to thrive in a fast-paced, dynamic environment.
• FDA and/or TGA knowledge would be an advantage

• Engages with the stakeholders to manage the QMS and work towards timely completion and closure of the records.
• Set-up and maintain the annual internal audit schedule, reporting and trending findings.
• Mainly responsible to make sure we will have successful External Quality Audits and across the business quality accreditations.
• Manage documentation and record control, ensuring accuracy, accessibility, and GMP compliance.
• Maintains an efficient, comprehensive and fast CCR and CAPA process Guarantees that the system in place to capture and report internal and external complaints and deviations captures 100% of the information at all times.
• Assist with the development and evaluation of the policies and procedures within the Quality Department Assist the Quality Manager with determining, negotiating and agreeing on in-house quality procedures, standards and specifications.
• Assist with the drafting and reviewing of the company’s Standard Operating Procedures (SOPs).
• Attend inspections undertaken by regulatory bodies or customers.
• Be aware of the impact of regulatory risk on the business and report any signs of risk to your line manager.
• Assist the Quality Department with Gap Analysis, reporting and meetings.
• Be aware of the production process and its impact on quality Conduct research into regulatory rules and requirements and present the findings to the Quality Manager.Write protocol reports for validation or trial purposes Guarantee success of ad-hoc projects.

Requirements:

• Proven experience in quality compliance, internal auditing, and documentation control within pharmaceutical, cosmetics or FMCG sectors.
• Strong knowledge of quality management systems (e.g. ISO 9001, ISO 22716, GMP).
• Effective stakeholder management skills and ability to work closely with cross-functional teams to achieve shared goals.
• Strong problem-solving skills with a proactive approach to issue resolution.
• Attention to detail and a commitment to upholding high-quality standards.
• Ability to thrive in a fast-paced, dynamic environment.
• FDA and/or TGA knowledge would be an advantage.