Quality Control Analyst

at  Clearbank

TRUST UNLOCKS OUR GREATEST POTENTIAL.

For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable, and easier to access for all? Here is where you can think radically and responsibly to find the best solution.
What happens when you know you’re inherently trusted? Trust creates safety. Safety encourages you to be brave, to challenge, to fail, to try new things and to execute. At ClearBank everything revolves around trust. We’re not expected to earn it, but we are expected not to break it. We’re trusted to own it. To solve issues in the moment. To know a good risk when we see one, and the judgement to know that ‘can’ doesn’t always mean you ‘should’.

Your role includes:

• Conducting detailed quality reviews to ensure best practice, alignment to UK regulatory standards and internal policy and procedures, ensuring QC output is appropriately recorded, including completed test scripts, results, and feedback
• Maintain sound knowledge of correspondent banking requirements and due diligence standards, policies, and procedures
• Support and evidence of continued adherence to QC sample methodology
• Feedback to the QC manager and operational teams on systemic errors, issues, and trends
• Maintain positive relationships with those responsible for completing activities and develop collaborative relationships to ensure consistency of approach and an environment where colleagues can proactively seek advice
• Communicate with QC manager on file completion progress, pass/fail rates, recurring errors, training needs and suggested changes to procedures
• Support the Financial Crime QC Manager in the wider management of QC activities, action tracking and reportin

To excel in this role, you’ll also need:

• Demonstrable experience of working to control frameworks and undertaking quality related testing activities
• Self-starter, able to work independently when needed, and to prioritise tasks
• Attention to detail with strong analytical and problem-solving skills
• Confident communicator, with effective stakeholder management skills including the delivery of difficult messages and effective dispute resolution
• Ability to work to tight deadlines whilst maintaining high level of quality and competency
• Previous experience in quality control or quality assurance would be advantageous, preferably in a financial crime onboarding or due diligence domain
• A working knowledge of the UK’s legislative and regulatory framework for Financial Crime, including AML, CTF, Sanctions, ABC, and Preventing the Facilitation of Tax Evasio