Quality Control Exam Coordinator

at  Carleton University

QUALIFICATIONS:

The incumbent must possess the following qualifications:

• The work requires good knowledge of modern office/business practice and technology, a general knowledge of university organization and procedures and a thorough knowledge of examination regulations and procedures.
• It requires the ability to work with minimum supervision.
• Tact and discretion in dealing with people who find themselves in highly charged situations is required.
• Ensures site compliance with Carleton’s Occupational Health & Safety Policy.
• Must be familiar with Accessibility for Ontarians with Disabilities Act (AODA).
• Must maintain knowledge of Freedom of Information and Protection of Privacy Act.
• Discretion is required as incumbent is working with confidential information.
• Familiarity with Banner, and academic department functions would be assets.
• Experience working with spreadsheets and manipulating data from various sources.
• Familiarity with a wide variety of productivity tools used in administering exams, including Word, Microsoft Planner, Excel, and Adobe Acrobat Pro.
• Must have excellent organizational and time management skills.
• Strong command of the English language and ability to adapt to different disciplines.
• Be able to critically examine a text, verify or fact-check information, and make recommendations.
• Clear and concise communication with a wide variety of stakeholders.

EDUCATION AND EXPERIENCE:

The above is normally acquired through the completion of:

• Undergraduate degree, with a specialization in English, Humanities, or Communications is preferred.
• Two years of progressively responsible administrative experience at a university or college.

The Quality Control Exam Coordinator resides in the Department of Scheduling and Examination Services and is responsible for the primary asset, the examination paper. This translates to four key functions: 1) quality control and proofreading of all paper examinations submitted to the department; 2) overseeing the secure storage and paper outputs that track the transition of the examination papers; 3) working closely with the examination packers and runners (who deliver exams) in terms of process, and 4) recommendations/troubleshooting proactively before exams begin to provide guidance, or on exam-day to rectify an issue that has transpired.