Quality Control Specialist - Informatics

at  LGC Clinical Diagnostics

Company Description
LGC Clinical Diagnostics develops and manufactures a comprehensive portfolio of catalogue and custom-developed diagnostic quality solutions and component materials for the extended life sciences industry. We partner with IVD assay developers, and pharmaceutical, CRO and academic institutions in commercialization activities across the entire diagnostic pipeline. Laboratorians and diagnostic professionals across disciplines of clinical chemistry, immunochemistry, serology, molecular diagnostics, and clinical genomics rely on LGC’s products to support accurate and reliable diagnostic results.
Our operating entities include Maine Standards Company, SeraCare Life Sciences, and Technopath Clinical Diagnostics, which are in vitro diagnostics (IVD) manufacturers of quality measurement tools (calibrators, controls, linearity, EQA/PT, biological materials), the Native Antigen Company, which is a manufacturer and supplier of viral antigens and LGC Proficiency Testing a global leader in PT schemes. We operate FDA-registered and ISO 13485-accredited facilities in Maine (USA), Massachusetts (USA), Maryland (USA), Tipperary (Ireland), ISO 9001-accredited facility in Oxford, UK, and Traverse City, Michigan US.
Each day, our world-class staff, scientific expertise, operational efficiency, and superior quality systems are ready to support the range of advanced technologies that collectively improve patient outcomes - from the widely adopted and established through to cutting-edge NGS and precision diagnostics.
Job Description
Who We Are: At LGC Clinical Diagnostics, we’re at the forefront of life sciences, creating cutting-edge diagnostic solutions. Our innovative products support accurate and reliable results across clinical chemistry, immunochemistry, serology, molecular diagnostics, and clinical genomics. We partner with top institutions and companies worldwide, driving advancements in healthcare.
Your Role: Step into a dynamic role within our QMT commercial division, where you’ll lead technical support for our Quality Control software platforms. Your mission: configure, implement, and manage data for our state-of-the-art QC software, ensuring our customers get the best possible results.

What You’ll Do:

• Be the Expert: Lead technical support and application training for our IAMQC™ Software, directly at customer sites.
• Educate and Empower: Train and support business partners, helping them excel in commercial activities.
• Solve and Shine: Troubleshoot issues and showcase the value of our software to potential customers.
• Collaborate and Innovate: Work with our Informatics development team to ensure our software meets market needs.
• Travel and Engage: Enjoy traveling across the EMEA region, implementing and supporting our software, and building strong customer relationships.

Qualifications

Who You Are:

• You have a B.Sc. in Biomedical Science, Biochemistry, or a related field.
• You bring at least 2 years of experience in the IVD industry, with a strong background in technology development and deployment. Or have worked closely with Middleware / LIS / QC software as a Lab Technician in a clinical laboratory
• You’re tech-savvy, with skills in Windows OS, Networking, Microsoft SQL Server, .NET, C#, and Java.
• You possess excellent communication skills, both written and verbal, and can thrive under pressure.
• You’re a natural problem-solver with strong leadership and people skills.
• You’re ideally, fluent in Spanish and flexible with travel.

Why Join Us?
At LGC, you’ll be part of a passionate team that’s making a real difference in patient care. Work with cutting-edge technology, travel to exciting locations, and enjoy a supportive, dynamic environment where your skills and ideas are valued.
Ready to take your career to the next level? Apply now and help us revolutionize the world of diagnostics!
Additional Information

• Be the Expert: Lead technical support and application training for our IAMQC™ Software, directly at customer sites.
• Educate and Empower: Train and support business partners, helping them excel in commercial activities.
• Solve and Shine: Troubleshoot issues and showcase the value of our software to potential customers.
• Collaborate and Innovate: Work with our Informatics development team to ensure our software meets market needs.
• Travel and Engage: Enjoy traveling across the EMEA region, implementing and supporting our software, and building strong customer relationships