Quality Engineer

at  Gracious Living Corporation

GET TO KNOW US!

Gracious Living Group of Companies are a leading Canadian-based manufacturer and global importer of consumer and building products. The gracious Living group of companies has 3 facilities in North America, with different manufacturing processes catering to different industries.
Gracious Living Innovations Inc is a leading Canadian manufacturer of highly engineered, value-added extruded plastic components and products located in Mississauga, Ontario serving various markets including hot tub cladding, construction, furniture, appliance and decking primarily in North America.
Gracious Living Corporation is a leading Canadian manufacturer of Patio Furniture, Storage Products and custom engineered solutions located in Woodbridge, Ontario. Gracious Living’s commitment to excellence in offering timeless design and quality construction is proudly reflected with internationally familiar brands and distributed throughout Canada, USA, Europe and sold in over 12,000 North American Retail outlets.
Our people are fundamental to our success. We value our dedicated employees, who are committed to safety, quality and customer service ensuring our continued growth and success.
Building strong, transparent and long-lasting relationships with our employees, customers and suppliers is our backbone.

• Assist the QAM in developing, updating, and implementing work instructions and packaging specifications for various products.
• Assist the QAM to help maintain the Document Control Program for the whole site.
• Help develop and train on Open Point Lesson (OPL), and QA Alerts for the Production floor and site whenever the situation requires.
• Assist the QAM on employee yearly training (refresher) on SOP’s/WI, GMP’s and other customer related programs.
• Prepare daily/weekly Quality reports for the Quality Assurance Manager.
• Monitor & collect information, data, statistics for month end reports for the QAM.
• Support the General Manager and the QAM to enforce new quality goals (KPI’s) based on product performance and customer satisfaction.
• Develop inspection logs for new and existing products
• Review completed quality inspections logs and communicated issues or concerns
• Conduct inspections on customer returns and identify quality issues and recommend solutions
• Collaborate with suppliers and customers to resolve quality issues
• Keep track of quality issues and implement corrective and preventive actions
• Develop and oversee product testing methods for new and existing products at different stages of production
• Organize quality testing studies and use statistical methods (SPC) to analyze data and identify irregularities
• Analyze dimensional layouts and make improvements where required as per customer requirements
• Investigate all non-conformity reports (NCR) and issue quality as needed
• Create and submit Production Part Approval Processes (PPAP) & First Article Inspection Review (FAIR) to the customer, as required
• Coordinate internal audits to ensure consistency in company practices
• Conduct monthly GMP’s, 9001:2015, and any other customer related audits to ensure compliance with industry standards and regulations.
• Generate findings/CAR for Dept. Managers to address and be in compliance with the given standards.
• Organize audits on suppliers using various assessment strategies
• Train production staff and quality assurance technicians on quality standards and procedures
• Develop, Maintain and file quality documentation including quality alerts, testing results and corrective actions
• Oversee and maintain the Calibration Program for the site and report any issues to the Quality Assurance Manager. Ie. gauges, scales, calipers etc.
• In absence of the QAM, attend(s) various quality related inter-departmental meetings.
• Any other duties assigned by the General Manager or the Quality Assurance Manager