Quality Engineering Intern

at  Cowboy

WHO WE ARE

In 2018, Cowboy introduced the most beautiful, simple, and connected electric bike for urban riders. With a vision to be the ideal mode of transport, Cowboy has transformed the electric bike to be a fully connected ecosystem that our riders experience every day. Over time, the cultural impact we imagine is one of creating the living city - urban environments that are more mindful of us and the way we want to move and more sustainable for all its inhabitants.
We are a disrupter in the market with ambitious goals, winning Red-Dot awards in 2018, 2019, and 2021. We enhance the riding experience by unifying intelligent technology, delightful design, and meticulous customer service. Our mission is to become the most desirable micro-mobility company in Europe & US by 2025.
In May 2021, Cowboy launched its fourth model, introducing a new frame with a wireless phone charging feature. Our bikes, on-demand test rides, and repair services are available in more than 10 European countries and our bikes are available across the U.S.A. In January 2022, Cowboy raised $80 Million of funding from international investors led by HCVC and Siam Capital with continued support from previous investors Index and Tiger Global in the Series C round.
A Cowboy is someone with the courage, despite their fears, to follow their own intuition and to move their own way. Courage is the human emotion shared among our riders and with us as a brand.

WHO WE ARE LOOKING FOR

We are looking for someone who:

• Is eligible to work as an intern in Belgium
• Speaks and writes English fluently
• Is studying or recently finished studying in engineering
• Is passionate about hardware and manufacturing
• Is analytical and quickly connects the dots
• Is curious about modern IT tools used in startups, notably databases
• Has strong organisational and communication skills
• Is driven, proactive, and has a structured way of working
• Has a good technical understanding. Knowing bikes is a plus
• Can work on-site at our HQ in Brussels

THE ROLE

We’re looking for a Quality Intern to join Cowboy’s experienced Manufacturing team for a 3 to 6 months-long internship. Our successful candidate will get a well-rounded experience in all aspects of Manufacturing learning from a passionate team of more than 10 people.
At the end of this internship the ideal candidate will have an excellent overview of the quality operations at Cowboy and a good understanding of the work of the manufacturing team.
If the fit and business need are confirmed, the candidate may be offered a permanent position upon completion of the assignment.

WHAT YOU’LL BE DOING AND LEARNING

• Investigation of field complaints
• Improving our part return process
• Getting hands on experience when checking defective parts
• Collaborating cross-functionally with engineers and customer service
• Arranging and monitoring quality inspections at our suppliers
• Train your critical thinking and problem solving skills