Quality & Feedback Officer

at  Baptistcare WA

QUALITY & FEEDBACK OFFICER - WFH OPPORTUNITY

Hills District - North West Sydney, NSW, Australia, 2153

Sydney, NSW, Australia

Permanent Full-Time

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ABOUT US

BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the centre of all we do.
Have more questions? For a confidential discussion about career opportunities, please email mytalent@baptistcare.org.au and one of our Talent Acquisition Partners will be in touch.
If you are ready to join BaptistCare and make a genuine difference in the lives of others, we encourage you to apply as soon as possible. Please note that the closing date for applications may change without notice, so do not delay in submitting your application

As a Quality and Feedback Officer, you will play a pivotal role in supporting the delivery of high-quality services by contributing to feedback and complaints processes. Your efforts will foster genuine connections with clients and their families, ensuring their voices are heard and their concerns addressed effectively.
Through your work, you will contribute to enhancing service quality, promoting client well-being, and supporting their confidence and trust in our care.