Quality Management Administrator

at  Nottingham University Hospitals NHS Trust

The post holders will take responsibility to co-ordinate and audit a quality management system within the Breast screening Unit in line with the National Health Service Breast Screening Programme (NHSBSP) quality guidelines. The post holder will book specialist radiology dairy to ensure all patients are booked for the correct procedure within targets. The post holder will transcribe medical reports for the radiologists within the Unit. They will facilitate the timely reconciliation of clinics in relation of coding and outcomes. Monitoring Quality Assurance, Cancer Trust targets will be an essential part of the role.
The post holder will be based at Nottingham Breast Institute on the City Campus. Thy will be asked to attend meetings outside of the Trust from time to time representing the Nottingham, Breast Screening Service. The post holder will have excellent communication and prioritising skills and be able to work to tight and demanding deadlines.
Ensuring there are documented procedures which adequately describe the breast screening system and processes.
To check that quality procedures, work instructions and associated documentation is kept up to date and correctly audited.
For a comprehensive list, please see detailed job description and main responsibilities.
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Ensuring there are documented procedures which adequately describe the breast screening system and processes.
To check that quality procedures, work instructions and associated documentation is kept up to date and correctly audited.
To establish an audit schedule. Ensure that audit and necessary checks are carried out to ensure the application and adherence to the NHSBSP policies and procedures.
To liaise with line managers to ensure that concessions and non-conformities are managed and complaints are monitored according to the written procedures.
To assist and support the process of Clinical Governance in a pro-active manager
To deputies and provide support for the Administration Manager (AM) in the absence of the Office Supervisor (OS) at local, regional and national level.
Tobe responsible for co-ordination of administration functions of admin team within the breast screening department, in the absence of OS
Make and receive telephone calls to/from patients/ GPs dealing with sensitive issues in a confidential manner with empathy and be able to give advice and information pertaining to the National Breast Screening Programme to medical staff and members of general public.
To attend relevant meetings as required. To process the information from these meetings to ensure all patient activity is managed accurately within the NHSBSP reporting systems.
Record complex clinical data from MDT meetings in order to input in to the Breast Screening computer system.
Interpret pathology reports and client letters to extract relevant information which is input in to the Breast Screening computer system
Actively participate in the sharing of skills, experience and knowledge within the A&C team aiding the spread of good practice and continuous improvement.
To liaise with the National helpdesk for the breast screening computer system and be responsible for updating and maintaining the users within the administration team
To ensure all clinics are reconciled for coding, correct results, tracking and audit purposes.
Typing clinical letters using Winscribe, creating correspondence as an appropriate from pre-defined template and typing radiology reports from the CRIS system. Help to cover the Family History Service from referral from GP to monitoring of patients.
Other general office duties including answering client’s questions on the telephone and assisting the clinical team with their enquiries for the clients attending the service.
The job description is indicative of the range of responsibilities of the post holder. It is not intended to be an exhaustive list of duties.
This job description is subject to periodic revision, following discussions with the post holde

Please refer the Job description for details