Quality Manager

at  Balfour Beatty

About the role
Here at Balfour Beatty, our work inspires communities and advances society. Our commitment to sustainability reaches far – generations further. Join our Power Transmission & Distribution team as a Quality Manager, supporting one of our major infrastructure projects between Fort Augustus and the Isle of Skye, and be part of our legacy.
As a Quality Manager, you will play a critical role in overseeing and managing the quality function for a high-profile project, which includes overseeing overhead line (OHL) and underground cable (UGC) works throughout Skye. Your expertise will ensure we deliver ‘Right First Time – Every Time’ quality, enabling our teams to consistently meet and exceed client expectations.
In this position, you will be a key member of the Project Leadership Team, providing functional leadership to project quality resources and acting as the quality expert on-site. You will build and maintain a robust quality network to support project delivery while driving efficiency and contributing to financial savings aligned with our project objectives.
Join us on this journey to shape a sustainable future and seize the opportunity to grow with this major infrastructure project, contributing to meaningful, lasting change.
What you’ll be doing

To ensure the project plans for delivering products and services Right First Time, which meet requirements every time, to support Built to Last philosophy, the “Elimination of Waste” and reduce the “Cost of Non-quality” through-

• Providing quality leadership to deliver the Highways Quality Strategy
• Establish a Right First -Time culture on the project, utilising the BB Group material.
• Prepare, implement, and maintain the project Quality Management Plan(s) and associated processes that deliver Right First Time to project specification and requirements.
• Producing project Assurance Plan(s) to support the delivery of project deliverables, handover, and Health & Safety File requirements.
• Establishing quality related training, coaching & skills processes so that the project teams understand and manage the delivery quality expectations.
• Ensuring the development, maintenance, and application of appropriate content for the PT&D BMS to meet the needs of the business whilst aligning with the requirements.
• Driving the quality metrics and monitoring and reporting on project performance relating to Quality and agree (and monitor) management actions to drive performance improvements.
• Ensuring the business is compliant with ISO 9001 and other client/industry/ quality related requirements.
• Ensuring business has processes in place to meet gated lifecycle Quality BMS requirements.
• Provision of Quality related training to equip the business with the skills to improve Quality performance.
• Coaching & developing quality skills in business streams
• Conduct audits, surveillances, and site quality tours, reporting on the results, and managing findings to closure.
• Interfacing with audit function to support local processes.
• Supporting the business unit external accreditation process (including ISO9001 and industry licences) to ensure it can operate in its chosen sector.
• Undertaking investigations and implement effective root cause analysis where applicable.
• Supporting the construction team establish inspection and test plans, through training, and progressive reviewing and commenting.
• Representing the business in customer and external quality interfaces
• Develop an organisation structure for managing quality, including establishing roles, responsibilities, and accountabilities within the project functions.
• Establish an approach to manage quality related matters with the Supply Chain, that also includes delivering training on specialist quality subjects.
• Ensuring the management of quality personnel competency, training, and development requirements
• Facilitation of quality related improvement initiatives
• Production of appropriate business Quality reports including KPIs and metrics, analysing results and reporting causes of failure to project management
• Providing support to allow annual Management Reviews to be successfully conducted.
• Challenging systems and processes to ensure best practice and continual improvement.
• Ensuring a relentless focus on Zero Harm
• Supporting the delivery of the sustainability roadmap

Who we’re looking for

SPECIFIC REQUIREMENTS:

• Quality subject matter expertise and proven track record in quality management
• ISO 9001 Lead and/or Internal Auditor
• Either a CQI Member or working towards membership
• Confident in working with senior management and able to challenge existing ways of working to support business improvement.
• The ability to provide leadership.
• Build strong relationships with project leaders, delivery teams and functional leads.
• The ability to coach and develop staff in key quality management skills.
• Demonstrated root cause analysis and problem resolution capability.
• A formal qualification in Quality Management e.g. Diploma in Quality Management (UK Chartered Quality Institute, British Standards Institute or equivalent)
• Working knowledge of Lean and Six Sigma.
• Previous experience of managing a team
• Knowledge and experience within the sector
• Competent user of modern office computer systems e.g., Microsoft Office

The following qualities are also essential.

• Has an ability to gather, analyse and evaluate facts.
• Pays attention to detail and sees things through to completion.
• Can deliver reports orally and written in an objective and persuasive manner.
• Has good interpersonal and communication skills and acts in an independent and professional manner with the ability to influence others including senior management.
• Is a self-starter who manages their own time and seeks to add value.
• Has an enquiring and questioning approach to audit work
• Can work within a multi-discipline team.
• Able to command respect across the business.
• Is good at building relationships and can influence effectively.

Can demonstrate initiative and resilience.
Why work for us
Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.
About us
Our skilled and dedicated teams deliver a range of proactive and reactive services which support a reliable and safe supply of power flowing to millions of homes and businesses around the world. Our contracts range from 50,000 schemes to 100 million plus major projects.
Balfour Beatty’s Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions. With experience and expertise across the full spectrum of the electricity grid our teams have capability across overhead lines, cable tunnels, distribution networks and substations. From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support clients in the development of some of the worlds most ambitious power transmission and distribution projects.
At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.
Further information on Disability Confident can be found at: https://disabilityconfident.campaign.gov.uk/
Job Reference: BBUK0840

Please refer the Job description for details