Quality Manager - Enoggera

at  Bupa

Be at the heart of helping people live longer, healthier, happier lives. You might think you already know a lot about Bupa. You’ll know we provide health insurance and aged care services across Australia, and you’ve probably also seen our dental and optical clinics in your local shopping centres. But what you might not realise is that we also deliver health services to 85,000 Defence Force members and their families across more than 50 locations in Australia.

ABOUT THE ROLE

Based at the Enoggera Health Centre, the Quality Manager will be responsible for the management and maintenance of the Quality Management System within the health unit. You’ll coordinate data collection, internal audit schedules and manage local quality initiatives at all the health facilities within the health unit. In this exciting role, you’ll oversee the management and investigation of clinical risks and incidents across three health centres and clinics providing services including dental, medical, physiotherapy, mental health, nursing, general practice and referrals to specialists.

THIS IS A PERMANENT PT ROLE OFFERING 3 DAYS A WEEK (MONDAY, WEDNESDAY AND FRIDAY)

You will:

• Support development and implementation of a systems approach to health care delivery across health unit
• Be the local lead agent and point of contact for all issues around health services accreditation and performance against standards
• Be the local lead agent and point of contact for the Garrison Health Operations Audit Framework including self-assessments and clinical audit schedule
• Provide training and direct assistance in clinical quality improvement methodology for personnel in the health unit
• Action clinical improvement tasks
• Provide the required reports to and participate as an active member of the Regional Clinical Governance Working Group
• Undertake tasks associated with the resolution of complaints, clinical reviews/investigations and clinical incidents