Quality Manager, Eurofins Environment Testing, Ireland

at  Eurofins

Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.
Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
Job Description

IN A NUTSHELL

We are looking for a Quality Manager to champion and drive the quality standards of the Environment Testing Business in Ireland. Leading change and taking a proactive practical approach to:

• work with the lab and operations teams
• implement, maintain, and continually improve the Quality Management System
• drive excellence in the implementation of Quality Standards in the business.
• ensure high levels of understanding and ownership in the team on Quality and ensuring accountability from the management team
• ensure adherence to ISO 17025 requirements and liaise with INAB to drive standards and maintain accreditation.
• ensure the team maintains a quality standard that allows results to be released right first time, on time, every time.

ARE YOU OUR KIND OF EXTRAORDINARY?

What we are looking for:

• Degree level qualification or equivalent in Chemistry, Environmental Science, or relevant subject.
• At least 5 years’ practical experience of working with ISO 17025 either in a laboratory or quality role.
• Trained Auditor with relevant practical experience.
• Strong technical, troubleshooting, report writing, and statistical skills would be an advantage.

Who we are looking for:

• Practical implementation is key: must have a can-do, hands-on approach and be comfortable in a lab environment.
• Must be able to work independently, ability to multi-task, prioritise, organise and co-ordinate your own workload.
• Skills to influence others to achieve common goals for the benefit of our customers.
• Confident approach with strong interpersonal and communication skills.
• Ability to form strong working relationships with colleagues, regulators, and customers.

Additional Information
We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! The Eurofins network of companies believes in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page: https://careers.eurofins.com/
Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 35 years, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a decentralised and entrepreneurial network of more than 900 laboratories in 62 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2023, Eurofins generated total revenues of EUR 6,515 million, and has been among the best performing stocks in Europe over the past 20 years

• Overseeing ISO 17025 Compliance: ensuring that all processes, procedures, and documentation within the laboratory and operations meet the requirements of the standard.
• Working with the lab and operations team to ensure that Quality Management System is implemented and adhered to by all team members.
• Being the champion for quality: providing training, coaching and mentoring to the lab and operations team on quality standards.
• Day to day management, development and maintenance of the Quality Management System.
• Coordinating and liaising with relevant external accreditation or regulatory bodies (e.g. INAB) and representing the company during customer and regulatory audits.
• Holding the lab and operations team accountable for the quality of their teams work.
• Ensuring internal audit schedule is implemented and adhering to accreditation and Eurofins internal quality requirements.
• Ensuring excellent quality root cause analysis is conducted on non-conforming work and that a robust system is in place for implementation and follow up of effectiveness of corrective and preventative measures
• Ensuring a high quality of investigation documentation through training and development of the lab and operations teams
• Daily, weekly, monthly monitoring of appropriate KPI metrics to ensure adherence to Eurofins Group requirements and to give the lab and operations teams visibility of their operational performance against objectives and targets.
• Designing and continuous improvement of the quality functions, including internal audits, supplier quality management, change control, documentation control, deviations, quality of data, validations, calibration of equipment, electronic systems.
• Coordinating participation in External Proficiency schemes, to ensure that the scope of accreditation is effectively covered across all testing disciplines.
• Proactively monitoring and reviewing overall performance of both internal quality control systems and External PT scheme across the departments and along with senior staff, initiate and support investigations into failures, trend and bias to establish root cause and the implementation of effective corrective and preventive actions.
• Preparation and delivery of the Annual Quality Review.
• Review of the quality system and scheduling, chairing and implementing the action from the annual quality review.
• Supporting training of personnel in Quality System and Technical Procedures, including induction training for new employees.
• Supporting the laboratory with performance efficiencies to deliver continuous improvement in various operational and customer KPIs including - on time delivery, customer service, quality, health, and safety
• Training of personnel in Quality System and Technical Procedures, including induction training for new employees.
  Qualifications