Quality Manager

at  McCrometer

McCrometer (www.mccrometer.com) is a global leader in flow instrumentation. As we design, develop, and manufacture world-class flow measurement solutions, our impact is far-reaching: our products are used across a wide range of impactful markets, including municipal water & wastewater, agriculture, and industrial utilities & process to address important issues.
McCrometer is fueled by passionate and engaged people with a range of skillsets. We are motivated by addressing major societal issues like climate change and global health. We work with our customers and partners within dynamic industries to find innovative technologies to guarantee the safety and availability of our natural resources.
McCrometer is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

Benefits: We value our team members and prioritize their well-being. When you join us, you’ll enjoy the following:

• Medical/dental/vision as well as 401k with company matching starting Day 1
• Lots of independence with a seriously supportive team and manager!
• Work in a collaborative culture that values a diverse set of backgrounds and perspectives
• Help us ensure water quality for people around the world!

And more!

ARE YOU QUALIFIED?

• Bachelor’s degree in a technical or business field
• Proven experience working with quality management systems
• Demonstrated success owning and driving quality metrics and working cross-functionally to address quality issues across an organization

ABOUT THE ROLE:

The Quality Manager is responsible for Leading the Quality Management System (QMS) and working cross-functionally to drive improvements to McCrometer’s quality metrics for Out-of-Box (OOB) and Warranty incidents.

• Quality Management System (QMS): Leads the execution of the QMS to ensure products meet high standards and compliance with governing bodies and customer requirements, while managing all internal and external quality audits.
• Quality Metrics Improvement: Collaborates across operations, R&D/engineering, customer service, tech support, and product management to address and improve Out-of-Box and Warranty quality issues through design reviews, process updates, and training enhancements.

This role will be located at McCrometer located in Hemet, CA and will be a Hybrid role, working onsite approximately 3-days per week.

QUALITY MANAGEMENT SYSTEM (QMS) PORTION OF ROLE:

• Manages and monitors the Quality Management System (QMS), updating senior management and stakeholders, and develops and executes action plans for improvements, building followership to drive improvements
• Oversees external (3rd party and customer) and internal audits, maintains auditor relationships, and ensures cross-training for audit support.
• Provides training to internal teams and individuals to ensure that quality management is infused into the culture of the business and that quality management processes align with desired customer outcomes.
• Maintains the controlled document library, and aligns quality management processes with customer outcomes.

QUALITY METRICS IMPROVEMENT PORTION OF ROLE:

• Manages tracking of Out-of-Box (OOB) and Warranty quality defects and subsequent corrective actions.
• Assists in improving products and processes as needed to reduce overall quality defects and improve impact of corrective actions.
• Monitors product quality performance and provides data to cross functional team members to report organizational performance vs. goal.
• Works with engineering/R&D to conduct design reviews to ensure product/feature launches will meet quality standards
• Works with operations/production to develop and update standard work procedures to ensure consistent and repeatable quality