Quality Manager

at  Synnovis

We’re looking for a highly motivated Quality Manager to join the Quality Team at Synnovis Analytics. The role is based in the South East Haematological Malignancy Diagnostic Service (SE-HMDS) laboratories on the King’s College Hospital, Denmark Hill site, and the Blackfriars Hub.
Synnovis Analytics is fortunate to have a strong Quality Team, and the successful candidate will be an integral part of this team. We work together in a supportive framework to move forward quality management and governance processes within Synnovis in conjunction with our operational and clinical colleagues, within Synnovis and our partner NHS Trusts.
You will have HCPC State registration as a Biomedical Scientist or Clinical Scientist. You will hold an MSc, FIBMS or equivalent experience in a similar role, as well as significant experience of quality management (previous Quality Officer or Quality Manager)
This managerial role is vital to the clinical governance and risk management of the laboratory services you support. You will ensure these laboratory services are meeting ISO 15189 standards and will supervise UKAS accreditation for each area. You will have a high level of responsibility to ensure the successful delivery of pathology services, in line with our corporate objectives.
The SE-HMDS laboratories provide Immunophenotyping, Cytogenetic and Molecular Diagnostic services to haematologists; covering most of Southeast England. The services are UKAS accredited medical laboratories to ISO15189:2012 and will be undergoing transition to the 2022 standard over the next 6 months
The successful candidate will have management oversight of the SE-HMDS laboratory services Quality Management System (QMS) and be responsible for monitoring and developing this in line with the central Synnovis QMS. They will lead on training of staff in QMS tasks including internal audit, document control and management of non-conformances.
All Synnovis services use QPulse as a quality management database, so experience in the use of this software will be valuable.
The role involves compiling regular reports on the quality management system and which will include updates on key quality indicators and presenting these reports at governance meetings.
Your development and learning
You will have a suite of learning opportunities available through The Synnovis Way Development programme, the Scientific Learning and Development Fund and the Synnovis Academy through which you can receive funding / support for advanced qualifications.
The Synnovis Quality Team work together to constantly share learning and experience, either through regular group meetings or on a one-to-one basis. This provides a supportive and instructive environment to develop quality management skills.
At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. The SE-HMDS services will continue to be based on the KCH Denmark Hill site as they have close links with the Clinical Haematology team. Please do ask your recruiting manager if you wish to find out more.
You will hold a variety of accountabilities in the laboratory environment. These include, but are not limited to:
P rovide close support and expert advice to managers in multiple working environments whilst also oversee ing quality across your s ervice l ine (s) .
Ensure your area of responsibility complies with all relevant current and future legislation and conform s with the ISO 15189 standard and the recommendations from recognised professional bodies.
Be the first point of escalation for any quality failures, requir ing you to evaluate, identify and instruct on corrective actions.
Coordinate and manage audits, complaints, incidents, employee training, quality improvement and assurance, equipment inventory and maintenance through the Quality Management System (QMS).
L ead and liaise with external inspectors/ assessors from regulatory bodies such as UKAS, MHRA and verify the completion of corrective action as required by the reports .
Provide leadership and day-to-day direction to Quality Officers; and help, advise, support and mentor laboratory employees to ensure an effective QMS is in operation .
Act as QPulse administrator and ensure appropriate training is delivered for your service line .

Please refer the Job description for details