Quality Manager

at  Synnovis Analytics

At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. The SE-HMDS services will continue to be based on the KCH Denmark Hill site as they have close links with the Clinical Haematology team. Please do ask your recruiting manager if you wish to find out more.
You will hold a variety of accountabilities in the laboratory environment. These include, but are not limited to: Provide close support and expert advice to managers in multiple working environments whilst also overseeing quality across your service line(s). Ensure your area of responsibility complies with all relevant current and future legislation and conforms with the ISO 15189 standard and the recommendations from recognised professional bodies. Be the first point of escalation for any quality failures, requiring you to evaluate, identify and instruct on corrective actions.
Coordinate and manage audits, complaints, incidents, employee training, quality improvement and assurance, equipment inventory and maintenance through the Quality Management System (QMS). Lead and liaise with external inspectors/ assessors from regulatory bodies such as UKAS, MHRA and verify the completion of corrective action as required by the reports. Provide leadership and day-to-day direction to Quality Officers; and help, advise, support and mentor laboratory employees to ensure an effective QMS is in operation. Act as QPulse administrator and ensure appropriate training is delivered for your service line.
The successful candidate will: Hold HCPC registration as a Biomedical Scientist or Clinical Scientist Have significant experience from working in a diagnostic medical laboratory Have significant experience of laboratory quality management (e.g. previous Quality Lead/Quality Manager role) including experience of UKAS assessments Have full knowledge of ISO 15189:2022 standard and the ability to implement the correct policies and procedures to implement in relation to quality systems Have experience of performing audits, investigation of Adverse Incidents and Root Cause Analysis Possess leadership qualities with experience of coaching and co-ordinating others Synnovis is a pathology partnership between SYNLAB UK and Ireland,and the NHS, including sites, Guys & St Thomas NHS Foundation Trust and Kings College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London. The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services. The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.
Kings College Hospital Foundation Trust is one of the UKs leading NHS Foundation Trusts in specialist teaching. Kings has various divisions including Neurosciences, Haematology, Cancer and Cardiovascular sciences, where there are unlimited opportunities to develop and perfect your career. Over the last 170 years, Kings has delivered nothing but world class service to all its patients from deprived communities as well as some of the wealthiest in London

Please refer the Job description for details