Quality Officer - Band 6

at  North Bristol NHS Trust

Laboratory To provide Quality Management System support for the laboratory under the direction of the Quality Manager. To work in accordance with the departmental policies and Standard Operating Procedures and promote compliance with policies and procedures throughout the laboratory. To assist in the development, review and implementation of departmental policies and procedures as required. To participate in quality audits and other quality improvement projects, promoting continuous improvement activities and implementing action plans To ensure that quality audits and quality improvement project activity are accurately documented and recorded for assurance purposes.
To design, arrange and conduct internal audits, identifying points of weakness, gaps in compliance and risks, and raising these findings in the Quality Management System. To assist in external audits related to laboratory accreditation and licenses as required, generating audit response reports, and assisting in closure of findings. To assist in Internal Quality Assurance reviews, including the Annual Management Review. To have awareness of health and safety risk management, including reporting any adverse incidents and monitoring for trends.
To participate in Quality risk management activities including, performing risk assessments for e.g. prospective change, or following non-conformances. To process new equipment and help manage the control of the asset records in the Q-Pulse Quality Management software. To assist the Quality manager in the logging, tracking and review of nonconformities and incidents, ensuring CAPA is fit for purpose and actions are completed timely.
To complete and maintain documents (written and electronic) to ensure data integrity in a timely and accurate manner. Produce KPI data reports as required. Communication Communicate with patients, clinicians, laboratory and nursing staff from North Bristol Trust and other NHS organisations regarding issues or incidents noted. To communicate with other members of the Department in order to co-ordinate Quality tasks and ensure satisfactory compliance with, and maintenance of, the Quality Management System

Please refer the Job description for details