Quality Product Specialist (QPS) Continentals 1

at  Ferrero

COMPANY DESCRIPTION

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

SPECIFIC KNOWLEDGE

• Knowledge of raw materials, production processes, food safety and quality control and other techniques for maximizing the effective manufacturing and distribution of goods;
• Conducting tests and inspections of products or processes to evaluate quality or performance;
• Understanding of gauges, dials, or other indicators to understand quality problems on machines;
• Using mathematics and statistical analysis to work with numbers and analyze results;
• Understanding of industry related documents.

SPECIFIC REQUIREMENTS

• Ability to match or detect differences between colors, including shades of color and brightness;
• Ability to see details at close range;
• Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem;
• Ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object;
• Ability to read and understand information and ideas presented in writing;
• Ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material;
• Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations);
• Ability to add, sub-tract, multiply, or divide quickly and correctly

QUALIFICATIONS

• Degree or diploma in Science related field
• Experience in Quality Control or Quality Assurance
• Food manufacturing experience an asset
• Knowledge of HACCP
• Knowledge in SAP an asset
• Experience with computer systems/Microsoft Office
• Strong communication skills
• Ability to work overtime to support production requirements
• PCQI certification would be an asset

ABOUT THE ROLE:

This position will report to the Quality Specialist to ensure integrity and the highest level of quality for all Ferrero products. The Quality Product Specialist will be responsible for the inspection of both work in process and finished products.

• Follow production activities to ensure compliance of the food safety and quality standards of the products

• Complete and communicate in a timely manner risk assessments related to food safety and quality non-conformities in collaboration with the production and maintenance teams as necessary • Manage operationally the physical and systematic (SAP) activities related to nonconforming product holds and releases

• Log any nonconformities in SAP as necessary
• Participation in SIM2 meetings, RCA’s and Kaizens in order to support the continuous improvement processes within the plant
• Provide inspection guidelines to the production team based on statistical analysis; coordinates product rework and compiles inspection results
• Monitor quality reports from the day through SAP and take appropriate action related to SAP rejections according to the risk assessment
• Collect and keep retain samples from the lines in the archive.
• Train personnel from the production units responsible for quality check of the product (self-control) and on other relevant food safety and quality requirements (in-line taste testing, sanitation work instructions, CCP, oPRP checks)
• Work closely with the self-control personnel from the production units on the daily basis to guarantee the compliance of the quality checks made – including standards levels and allowances
• Work with the Quality Specialists to evaluate and take actions on products with any deviation of quality standard
• Uses relevant information, scientific data, previous experiences and individual judgment to determine whether events or processes comply with company standards, laws, or regulations.
• In case of issues or anomalies, works with the production team, Quality Specialist and other supporting departments to determine and implement corrective actions to prevent re-occurrence
• Compile and analyze data as necessary using Excel and PowerPoint
• Collaborate with various stakeholders in the plant including production, maintenance and warehouse
• Perform validation, monitoring and verification activities as requires to support the food safety and quality systems
• Review and sign daily oPRP and CCP records to ensure information accuracy and completeness
• Perform swabbing of production line equipment after cleaning and sanitation for validation, verification or monitoring purposes
• Able to manage multiple tasks of varying priorities at the same time

HOW TO BE SUCCESSFUL IN THE ROLE AND AT FERRERO:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.