Quality, Risk, Safety and Performance Specialist

at  SRT MedStaff

ABOUT S.R.T. MEDSTAFF

S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!

JOB SUMMARY:

We are currently looking for Quality, Risk, Safety and Performance Specialist to join our dynamic team in the heart of Downtown Toronto. Reporting to Senior Director Quality Risk, Patient Safety and Performance, the Quality, Risk, Safety and Performance Specialist provides leadership to all areas of the organization in the areas of quality improvement, risk management, patient safety, and the patient experience.

QUALIFICATIONS:

• Minimum of 3 years of relevant experience in healthcare or comparable industry
• Completion of relevant post-secondary education ideally in a health related field
• Training/certification in areas of Quality Improvement, Risk Management, Patient Safety, Evaluation and Project management preferred
• CRM, PMP, Lean Six Sigma, Data Management, Data Analytics designations are assets
• Demonstrated research and evaluation skills
• Strong presentation, teaching, and computer skills
  We thank you for applying to S.R.T. MedStaff. We will review all applications. Only those applicants selected for further discussion will be contacted. S.R.T. MedStaff is committed to creating an inclusive and diverse work environment and meeting the needs of persons with disabilities. If you require any accommodation in the application process, please let us know in advance.
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• Leads patient and staff experience survey design, implementation, measurement, and evaluation
• Coordinates the collection and analysis of quality data and performance indicators, using valid measurement tools and statistical analysis
• Creates dashboards, reports, and infographics for patients, the organization and external stakeholders
• Maintains records and submissions required to manage contractual quality standards for the delivery of care and service
• Facilitates incident reviews/analysis to determine root causes and corrective actions
• Monitors resources, progress, and measures for the organization Quality Improvement Plan (QIP) and Patient Safety Plan
• Leads internal safety surveillance/audits
• Liaises with HR related to employee injuries/accidents and assists with reports to management and the Occupational Health and Safety Committee
• Supports and assists in training to improve quality improvement, risk and patient safety across all areas of the organization
• Plans, designs, implements, and maintains the overall risk management process for the organization
• Risk assessment, analysis, evaluation, and mitigation
• Advises the management team on legislation and changing environment related to quality and risk, health care, staff safety and privacy
• Additional duties as required