Quality, Safety and Risk Manager - Grade VII

at  CoAction West Cork

ESSENTIAL QUALIFICATIONS:

• A minimum of a Level 7 Degree on the QQI Framework - BA in Social Care Studies, Social Care Work, Health, Nursing or equivalent relevant qualification in a relevant professional discipline.

ESSENTIAL EXPERIENCE:

• Demonstrative experience in auditing using quality systems
• Comprehensive experience of Risk Management Health and Safety in a social care setting
• Significant relevant experience in the area of quality and safety service development in a social care setting including working as part of a team, supervision of staff and line management
• Experience and ability to use and analyse data in to support of effective decision making and monitoring of progress against service delivery targets.

ESSENTIAL KNOWLEDGE AND SKILLS:

• Comprehensive understanding of current legislation, regulations, policy and developments at national and sectoral level in relation to Social Care within disability services including HIQA regulations, the Assisted Decision-Making Act 2015, New Directions, A Time to Move on From Congregated Settings, Progressing Disability Services.
• Creative thinking with the ability to overcome barriers and adapt approach as required
• A full driver’s licence and availability of own car is an essential requirement
• Proficient IT skills relevant to the role, to include Microsoft Office Excel, Word, SharePoint, OneDrive Teams. Knowledge of specialist quality systems

DESIRABLE EXPERIENCE

• 3 - 5 years proven experience in a quality, safety and compliance management role
• Experience in the Not-for-Profit / Charity Sector and/or Section 38/39 organisations

ROLE: QUALITY, SAFETY AND RISK MANAGER

Base: West Cork, with flexibility for a hybrid working model (envisaged to be based in Dunmanway, location will be agreed with the successful candidate)

DUTIES RESPONSIBILITIES

The following is intended for the guidance of the person assigned to the post but is not an exhaustive listing of the duties associated with the post.

KEY RESPONSIBILITIES:

• Develop, monitor and evaluate the organisation’s audit programme including the validation of the quality of audits and impact on outcomes for the people we support including audits aligned to the organisation’s legislation, regulatory and contractual obligations
• Responsible for the development and oversight of focused improvement initiatives across the organisation which will result in the provision of safe and effective individualised supports
• Lead the development and monitoring of organisational and local quality improvement plans to address underperformance in relation to quality, compliance and safety
• Support the clinical audit activity within clinical services and departments
• Identification, development, management, dissemination and review of relevant policies, procedures, guidelines and standard operating procedures (SOPs) which are based on legislation, regulation, standards and evidenced based practice
• To work in partnership with key stakeholders to support the development and delivery of a cross departmental training programme to ensure staff have the necessary knowledge, skill and expertise required for their individual roles and to ensure all statutory obligations of the organisation are met
• To oversee the Health and Safety Function of the organisation in conjunction with the management team to ensure compliance with legislation, regulation and standards
• To gather, analyse and utilise multiple of sources of quantitative data to identify trends and patterns to support the requirement for, development of and implementation of quality improvement initiatives which are informed by evidence-based practice and the current and future needs of the people we support.
• Maintain and update organisational Risk Register and support the development and maintenance of departmental risk registers inclusive of associated risk assessments
• Develop and support systems and processes for incident management including communication and escalation of serious incidents internally within the organisation and to relevant external bodies
• Provide advice and support on all aspects of risk and incident management throughout the organisation
• Implement systems for ensuring that, where learning is identified, the necessary changes are put in place and all corrective actions are closed out so to prevent recurrence.
• Support a culture of appreciation of the importance of a systematic approach to preventing, analysing and learning from errors
• Report to the Quality, Safety Risk Committee and participate in other committees and groups as required including Health Safety, Restrictive Practices and Safeguarding and any other relevant committees/ groups as identified by the CEO to ensure a comprehensive and holistic approach to quality improvement and risk management processes across CoAction
• Complete relevant reports as required by the role for both internal and external stakeholders
• To represent the organisation on committees and groups as required
• To attend meetings as requested
• To develop and maintain positive working relationships with key stakeholders both internal and external
• Undertake special assignments and investigations as directed
• To carry out any other appropriate duties or assignments as requested by the Chief Executive Officer (CEO)
• To participate in and lead project working groups internally and externally, as required