Quality Safety & Risk Co-Ordinator

at  Centric Health

POSITION REQUIREMENTS:

A positive attitude and the capacity to forge positive relationships with co-workers quickly.
Excellent communication skills.
The ability to critically analyse processes and systems for potential risks/issues prior to implementation.
Tenacity towards problem-solving, persistently pursuing, reviewing, and applying solutions to achieve a successful resolution.
The courage, curiosity and drive to pursue outside-the-box solutions.
A 3rd-level qualification preferably in Quality/Safety/Risk management.
Excellent skills in Microsoft Office, especially Excel and SharePoint.
Experience in Healthcare and/or Quality and Risk desirable but not essential.

KEY ROLES & RESPONSIBILITIES:

Supporting ongoing risk identification and management across all business units.
Provide guidance and support to business managers in maintaining their risk register, including risk identification, risk rating, and risk mitigation actions.
Oversee risk mitigation progress through close contact monitoring of risk register reviews and amend risk ratings accordingly.
Liaise closely with business managers to ensure appropriate close-out of incidents and complaints.
Take a lead role in trending and reporting on incidents and complaints across all businesses.
Support the Director of Quality, Safety & Risk with risk assessment activities as required.
Provide administrative support as necessary to the Director of Quality, Safety & Risk across risk management activities.