Quality Supervisor

at  ChickfilA Wharncliffe Wonderland

At Chick-fil-A of Wharncliffe & Wonderland, we foster an environment of excellence and create Raving Fans by executing all tenets of Winning Hearts Every Day through a clean and safe environment, great food, fast & accurate service, & genuine hospitality.

WE ARE CURRENTLY SEEKING A FULL-TIME QUALITY SUPERVISOR TO OVERSEE AND CHAMPION GROWTH AND CONTINUOUS DEVELOPMENT WITHIN KITCHEN OPERATIONS, ENSURING CONSISTENT HIGH-QUALITY, CRAVEABLE FOOD AND SERVICE, EXCEEDING CHICK-FIL-A QUALITY REQUIREMENTS TO OUR GUESTS ALL DAY EVERY DAY.

Under the supervision of the Operations Director, the duties and responsibilities of the Quality Supervisor include, but are not limited to, the following:

• Performs self-assessments for quality and daily safety assessments twice daily;
• Coaches all kitchen leaders and team members on speed, attention to detail that ensures preparation and production procedures are followed, cleanliness, and food safety;
• Manages effective and efficient inventory and ordering [Note to Client: please expound];
• Ensures proper receiving and accounting of inventory end-of-month counts and input;
• Maintains accurate transfer logs;
• Schedules boards, prep, and receiving and setting up daily;
• Leads daily kitchen team huddles and one-on-one coaching sessions;
• Aligns daily kitchen practices with business vision and annual thematic goal; and
• Improves profitability by lowering food gap.

REQUIREMENTS

• High School Diploma and equivalent
• Food Handler Certifcation
• Self-motivated, adaptable and a consistent high performer
• Excellent project and time management skills
• Strategic thinker, goal-oriented, tech savvy and results oriented
• Ability to stand for long periods of time, with the ability to manage repetitive motions and actions throughout shifts such as bending, lifting items, walking
• Strong communication and interpersonal skills, passionate about building professional relationships with guests and employees
• Demonstrates care by stewarding a culture to contribute, and has a sincere desire to serve others
• Accurate, meticulously detail-oriented and keenly observant
• Follows direction precisely with a positive attitude
• Punctual, dependable and demonstrates sound judgement
• Maintains professional hygiene and appearance
• Open to new ideas and change
  Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta’s Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales

• Performs self-assessments for quality and daily safety assessments twice daily;
• Coaches all kitchen leaders and team members on speed, attention to detail that ensures preparation and production procedures are followed, cleanliness, and food safety;
• Manages effective and efficient inventory and ordering [Note to Client: please expound];
• Ensures proper receiving and accounting of inventory end-of-month counts and input;
• Maintains accurate transfer logs;
• Schedules boards, prep, and receiving and setting up daily;
• Leads daily kitchen team huddles and one-on-one coaching sessions;
• Aligns daily kitchen practices with business vision and annual thematic goal; and
• Improves profitability by lowering food gap