Quality Support Coach

at  Humanology

• Permanent part-time position available
• 30 hr per week, with work required over the span of a 7 day week
• Join an organisation with an authentic culture that places participants first and priority on quality support.
  Are you looking for an opportunity to provide hands-on coaching and mentoring support to support staff?

Your tasks will include

• Coaching staff (with a focus on new staff) in the HomePlace Way of providing support which includes support which is:
• “Participant- first” focussed
• Is provided with kindness, a genuine sense of caring and dedication to enabling participants to lead a life that they feel is right for them
• Reflects our values of Respect|Trust|Safety|Partnership and building great relationships with participants, supporting them to connect to and belong in their communities
• Shows a strong commitment to continuous improvement – support that is always striving to take the standard of support ‘to the next level’, and
• Aims to create or strengthen roles that people with disability can undertake and contribute to our society.
• Provide approximately 15 hours per week of direct support yourself.
• Monitoring that 3 months check-ins are calendarized for each staff member by their supervisor, and documentation of the check-ins is evident in each staff member’s employee record’s file notes
• Develop and encourage positive team relationships and open communication across all support staff, supervisors, the Executive Manager and Manager of Participant Services and Quality, HR & Admin Partner, the Senior Quality Support Coach and the people HomePlace supports.
• Comply with the HomePlace Code of Conduct
• Enter into an annual performance and development process
• Actively participate in communication and information sharing with colleagues and management to facilitate effective HomePlace operations.
• Consult collaboratively and respectfully with participants and/or their families or representatives at all times

To be successful in this role, you will have/be:

• Experience in supporting, coaching and training support staff.
• Proven experience providing supported independent living and community participation supports for people living with intellectual disability or cognitive impairment
• Confident with Microsoft Office Suite
• Knowledge of WHS practices as they relate to the disability sector.
• Managing aggressive, abusive, or unusually persistent behaviour.
• Ability to maintain a high standard of personal conduct.
• A strong commitment to the practical application of social justice principles.
• Ability to enthuse others and be a good team player
• Excellent demonstrable interpersonal and communication skills, written and verbal.
• Exceptional organisational and time management abilities, including prioritising tasks effectively and meet deadlines consistently
• Ability to work autonomously while happily able to work within a team
• COVID Vaccinations
• NDIS worker Screening
• Have or willing to obtain NDIS online training modules
• First Aid and CPR
• Manual Handling
• Administration of Medication
• Certificate 3 in Individual support or equivalent
• Full Driver’s licenc