Quality Support Officer

at  North Tees Hartlepool NHS Foundation Trust

Co-ordinate and support delivery of the Trusts quality management processes, ensuring all requirements are met and systems are kept up to date. This includes: coordinating programme schedules ensuring accurate and timely completion of documentation collating and distributing relevant information monitoring completion of follow-up actions supporting the planning and delivery of education programmes supporting planning and delivery of award ceremonies supporting planning and delivery of celebratory events including the bi-annual Celebrating Excellence event Work in collaboration with Business Intelligence to ensure all data presented at panels and programmes are collated and accurate. Use appropriate technologies to organise own time to manage workload and support delivery of objectives. To support preparation of agendas and circulation of relevant papers/minutes etc.
to participants. Adopt a pro-active approach to workload delivery ensuring stakeholders/ participants have sufficient notice to provide relevant information for quality meetings. Prepare high level data reports and correspondence including confidential and complex documents to a high standard. Maintenance of comprehensive electronic filing systems for the patient quality and corporate team (InPhase and Life QI).
Liaise with senior clinicians, senior managers and staff within the trust and with outside agencies where required

Please refer the Job description for details