R&R Supervisor

at  Catholic Charities Serving Central Washington

You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need.

POSITION SUMMARY:

This position is responsible for the office management for Richland Catholic Charities Services location. This includes direct supervision of the Reception, Registration and Records Teams and oversight for overall office operations. The position provides leadership and direction in monitoring work assignments, ensuring adequate coverage, and providing back up/supervision for support staff, general facility oversight and purchasing in coordination with the Director of Mental Health. The position is responsible for ensuring the certification of the data sends, training new staff, and chart documentation.

JOB REQUIREMENTS:

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

PHYSICAL REQUIREMENTS:

This position normally requires the physical demands of sitting, standing, walking, bending, lifting or performing other work requiring low physical exertion, talking, hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time.

EDUCATION

• Bachelors degree and 2 years experience preferred
• Associates degree and 5 years experience with administrative detail and working with consumers

EXPERIENCE

• 3 years experience in supervisory and Office Management, preferred

SPECIAL SKILLS

• Knowledge of Community Mental Health Systems and requirements
• Knowledge of community resources
• Excellent client and consumer communication skills
• Good verbal and written communication skills
• Ability to manage high detail administrative tasks
• Ability to work independently and as a team member
• Data entry and other computer skills
• Strong interpersonal skills
• Flexibility in scheduled work hours to accommodate evening hours as necessary
• Demonstrated supervisory skills
• Familiarity with Avatar or behavioral health databases preferred

PERFORM OTHER OFFICE MANAGEMENT RESPONSIBILITIES

• Complete functions related to clinical records and information systems
• Performs responsibility as a liaison for the gathering of information to the Mental Health Division Director
• Train new records and registration staff on all aspects of Electronic Medial Record documentation as related to their positions and provide refresher training as needed.
• Provide a brief Carelogic training to new clinical staff
• Manage failed activities to meet GL month end closing requirements