COMPANY DESCRIPTION

Capital Zone, based in Dubai and licensed by the Dubai Economic Department (DED), is an independent mortgage service provider. Our team comprises expert financial professionals with extensive banking and corporate experience. We are dedicated to building meaningful, long-term relationships with both our clients and banking partners through understanding, knowledge, and unbiased advice. At Capital Zone, we are proactive and professional, committed to ensuring long-term financial success and progression for our clients.

QUALIFICATIONS

• Proven experience in tele-calling, tele-sales, or customer service (preferably in mortgage, real estate, or financial services)
• Strong verbal communication skills with a clear and pleasant speaking voice
• Fluency in English is mandatory
• Ability to actively listen, understand customer requirements, and respond effectively
• Confidence in handling objections and building rapport over the phone
• Experience using CRM systems and maintaining accurate call records
• Basic knowledge of mortgages or financial products is a plus
• Strong time management and organizational skills
• Positive attitude, goal-oriented, and self-motivated
• Presentable and professional demeanor

We are seeking a confident and enthusiastic Female Telecaller to join our team. The role involves reaching out to potential clients, presenting Capital Zone’s mortgage solutions, understanding client requirements, and scheduling appointments for our mortgage advisors. You will be instrumental in supporting lead generation and maintaining client engagement through professional communication