Radiology Patient Accounts Specialist, Lenexa

at  AdventHealth Shawnee Mission

JOB SUMMARY:

The Patient Accounts Specialist is responsible for duties specific to the assigned department that supports the functions of the Revenue Cycle for AdventHealth Shawnee Mission. Assist in meeting departmental goals in accordance to the hospital strategic plan. Patient Accounts Specialist will foster a patient-focused environment in the department; maintaining acceptable standards of service and assisting in creating a vision for the area which reflects the vision and values of AdventHealth Shawnee Mission.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Patient Financial Services
Organization: AdventHealth Shawnee Mission
Schedule: Full-time
Shift: 1 - Day
Req ID: 24030445
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

• Meet and exceed daily registration productivity
• Meet and exceed upfront cash collection goals
• Maintain a 98% RQA score each month
• Remain current on insurance knowledge and changes
• Work cooperatively within work group and with service lines
• Obtain and process accurate patient demographic and insurance information
• Verify eligibility/insurance benefits and may obtain insurance authorizations
• Create price estimates based on patient’s insurance and test/procedure
• Suggest to Team Lead and/or Manager new procedures to improve the quality and quantity of work processed
• Communicate honestly with everyone. Resolves issues and problems as they arise
• Remain current with EMTALA regulations and how they affect Patient Access
• Supports the goals of the entire Patient Access department
• Work to continually improve the employee satisfaction scores as measured by the Glint survey
• Demonstrate and convey a favorable image of AdventHealth Shawnee Mission
• Incorporate customer needs and concerns into decision-making and organizational action
• Demonstrate and promote high standards for quality and productivity; focus on improving results
• Attend all training meetings to ensure all new policies, procedures and implementations are kept up to date
  Qualifications