Reaching Home Manager

at  United Way British Columbia

ABOUT US - WHY WE’RE HERE:

More than ever before, BC Communities need help addressing critical social issues. Working in Central and Northern Vancouver Island, Lower Mainland, Thompson Nicola Cariboo, Southern Interior, Trail and District and East Kootenay, United Way BC exists to deliver positive impact for lasting change.
Our mission is to strengthen vital connections that support people in need in our communities.
Our vision is to create a healthy, caring and inclusive community.
How do we deliver on our mission and vision – by delivering resources and support for those who need it most, and by living our values of being collaborative, compassionate, strategic, responsive, accountable, and inspiring.
For a more in-depth to look into our work and programs, please visit: www.uwbc.ca

QUALIFICATIONS & REQUIREMENTS

This position requires someone with strong community development experience, public speaking ability, stakeholder engagement and contract management skills. In addition, grant management/evaluation skills, and a keen desire to explore innovative community-based solutions.

EDUCATION:

• Graduate Degree preferred. Minimum bachelor’s degree in community development, social sciences, non-profit management or equivalent. Post-secondary certificate in community development, research, or corporate social responsibility an asset

Experience:

• Minimum of five years of progressive work experience in non-profit granting/program evaluation and community development work

Skills:

• Project and program management experience preferred
• A high level of comfort in interfacing and presenting in public forums
• Experience working with First Nation communities and organizations
• Professional demeanor, attire and presentation required
• Resourceful, self-motivated, strong work ethic, team player and positive attitude
• Ability to facilitate community conversations on social issues and convene stakeholders
• Ability to deliver on government social service contracts
• Strong interest in the social service sector/desire to strengthen UW movement and Vancouver Island communities
• Excellent interpersonal, communication (oral and written) skills and strong presentation skills
• Able to inspire and support volunteers
• Excellent time management and able to manage multiple priorities
• Able to initiate, analyze, monitor, evaluate and advance strategic impact plans
• Excellent skills in MS Office including Word, Excel, Outlook
• Understanding of marketing campaigns and able to provide content for social media including Facebook, Twitter, and LinkedIn
• High ethical standards in maintaining confidentiality of donor records and compliance with United Way Central & Northern Vancouver Island’s (UWCNVI) donor bill of rights
• Ability to inspire, motivate and connect with volunteers, staff, funded agencies, and the general public in a professional manner

JOB PURPOSE

United Way BC – CNVI region is the Community Entity (CE) for the federal Reaching Home (RH) program (Designated and Indigenous streams) contracted to address homelessness in Cowichan and Nanaimo.
This position will effectively manage all Reaching Home deliverables on behalf of United Way BC. The Reaching Home Manager is a dedicated and knowledgeable community developer working to improve social conditions for citizens, cultivating productive relationships with stakeholders (government, community and non-profit) to tackle/solve local issues, and leads the RH team to achieve the deliverables as identified by Service Canada. The Reaching Home Manager works within the Community Impact and Investment (CII) team to implement Reaching Home Designated and Indigenous funding deliverables including supporting the Community Advisory Boards (CAB) and CAB committees for both communities, the Request for Proposal (RFP) process, contract negotiations, site visits with funded agencies as well as all reporting required.

KEY RESPONSIBILITIES: CONTRACT AND RELATIONSHIP MANAGEMENT WITH SERVICE CANADA

• Work closely with the Service Canada Officer(s) in our region and nationally to ensure our approach within community development and the investment strategy are aligned with the funding requirements
• Ensure communications and all reporting requirements are met and are on time
• Ensure Service Canada officer is informed of any external communications refunding investments and program stories

Key Responsibilities: Reaching Home Community Plans – Establishment and Monitoring

• For the 2022-23 year, work with both CABS to review and confirm or possibly revise the community plan funding priorities for 2023-24
• As directed by Service Canada/Reaching Home in 2023-24, prepare for the next funding cycle of April 2024 and beyond

Key Responsibilities: Community Advisory Board (CAB) Support - Nanaimo and Cowichan

• Work with the RH Specialist/CAB chairs to ensure meeting agendas are created and minutes are taken and distributed
• Ensure quarterly up-dates are provided to the CAB regarding reporting, funds and federal actions
• Provide orientation and training with CAB Chairs as needed. Work with CAB chairs/UWBC Communications team on internal and external communication plans
• Direct RH staff team work to ensure key players (funders, service providers) are represented and attend CAB meetings
• Recommend, leverage and/or facilitate additional resources (community volunteers, funders) which add value to RH projects to maximize community Impact and optimize stakeholder involvement consistent with strategic objective
• Ensure RH team provides effective support to the CAB committees
• Should additional funds become available, oversee the implementation of an RFP and the resulting decisions made by the CAB

Key Responsibilities: Coordinated Access (CA)

• Ensure contract obligations for CA are met
• Participate with Community Impact Manager on Provincial CE/CA calls, webinars and meetings
• Share learning across the Island as needed/requested
• Monitor the progress of implementation and ensure deliverables are met

Key Responsibilities: Sub-Project Contracts, Outcomes Reporting/Monitoring

• Once the CAB’s have approved funding investments, ensure the RH Specialist drafts the contracts, send to Community Impact Manager for review and works to get signed
• Work with the RH Finance team staff person to ensure all RH finances are in order
• Ensure the Impact/Finance team collect and compile quarterly and annual outcomes data reporting and annual CE RH work plan for Service Canada
• Supervise on-site monitoring of sub-project activities by staff/contractors
• Ensure activity monitoring reports are completed and filed with RH Service Canada
• Ensure annual work plans are complete and sent to Service Canada

Key Responsibilities: Reaching Home (RH) Staff

• Under the direction of the Community Impact Manager, develop RH staff work plans and supervise staff in implementing these work plans
• Provide input to the Community Impact Manager for assessing new hires and performance management assessment of RH staff

Key Responsibilities: Integrating Reaching Home (RH) work within United Way BC (UWBC) goals and outcomes

• Working with Community Impact Manager to identify stories, data and other community issues as they arise to inform communication endeavors/plans
• Participate in public speaking events or working with the media as required

DON’T MEET EVERY SINGLE REQUIREMENT? STUDIES HAVE SHOWN THAT WOMEN, PEOPLE OF COLOUR AND INDIGENOUS PEOPLE ARE LESS LIKELY TO APPLY TO ROLES UNLESS THEY MEET EVERY QUALIFICATION. AT UWBC, WE ARE DEDICATED TO JUSTICE, EQUITY, DIVERSITY, AND INCLUSION, SO IF YOU ARE EXCITED ABOUT THIS ROLE, BUT YOUR EXPERIENCE AND QUALIFICATIONS ARE NOT PERFECTLY ALIGNED, WE STILL ENCOURAGE YOU TO APPLY. YOU MAY BE JUST THE RIGHT CANDIDATE FOR THIS, OR OTHER ROLES.

This is a bargaining unit role with CUPE Local 1760. This position is a pay grade 40, which is $84,414.15 annually.
Candidates must live within 60 KMs (commuting distance) from our office as this position is currently a hybrid role and office attendance is required.
This is a Regular Full-time position with an end date of March 31, 2026.
Interested candidates are invited to apply by submitting a cover letter and resume to job competition C-2024-28

For success at UWBC and in this role, certain demonstrable characteristics will be required:

• A commitment to building healthy, caring and inclusive communities, internally and externally
• Embodying the organization’s core values to be collaborative, compassionate, strategic, responsive, accountable and inspiring
• Ability to navigate ambiguity and comfortably operate in it
• Drive to succeed as an individual and as a team membe