Real Time Data Support Analyst, Parameta Solutions

at  Parameta Solutions

The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

EXPERIENCE / COMPETENCIES

Essential

• IT experience in financial markets.
• Familiarity with Windows operating systems.
• Basic proficiency in Microsoft Excel for real-time data applications.
• General understanding of networking concepts (e.g., routers, firewalls, VLAN switches).
• Proficiency in basic Linux commands and tools (e.g., “vi,” “cron,” shell scripting).
• Willingness to work weekend shifts and flexible hours.

Desired

• Knowledge of RMDS/TREP backbone.
• Familiarity with the FIX protocol for market data.
• Experience with Solace Messaging Bus.
• Proficiency with market data terminals (e.g., Refinitiv Eikon, Bloomberg).
• Strong expertise in Linux or Solaris operating systems.
• Experience with data contributions to Thomson Reuters over MLIP.
• Familiarity with Microsoft SQL Server.
• Experience configuring Geneos ITRS monitoring software.

NOT THE PERFECT FIT?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn’t align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don’t hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

ROLE OVERVIEW

As a Real-Time Data Support Analyst in the Parameta Solutions division, you will play a critical role in ensuring the uninterrupted flow of real-time data across multiple platforms. This involves monitoring and supporting data systems on Linux and Windows operating systems, diagnosing and resolving data or system issues, and configuring data formats to meet the needs of external clients.
You will collaborate with a global support team spanning New York, Singapore, Tokyo, Sydney, and Manila to promptly address and resolve any customer, system, or production issues. This role requires shift rotations, typically covering 07:00 - 15:00 and 10:00 - 18:00, as well as occasional weekend work. Flexibility and a rapid response to urgent issues are key to success in this position.

ROLE RESPONSIBILITIES

• Ensure continuous support and monitoring of real-time data flow on a minute-by-minute basis.
• Support applications running on both Linux and Windows operating systems.
• Diagnose and troubleshoot data and system issues.
• Configure and format data for external client requirements.
• Work closely with global support teams (New York, Singapore, Tokyo, Sydney, Manila) to address customer, system, installation, and production issues.
• Fulfil additional duties as requested by management.