Reception / Admin Assistant

at  Hireonline

RECEPTION / ADMIN ASSISTANT - PART TIME - KIRKCALDY

• £11.50 - £12.00 per hour
  Are you an exceptional communicator with excellent telephone manners? Are you looking for a position to fit around school hours? We have an exciting opportunity for someone who is empathetic, supportive, and has strong admin experience to join our clients team on a temporary basis, 20 hours per week.
  We are partnering with a reputable organisation, based in Kirkcaldy, that is dedicated to making a positive impact in the community. Their team is passionate about providing support to individuals in crisis and delivering high-quality services. This is a fantastic opportunity to join a dynamic team and contribute to their mission of making a difference.

SKILLS:

• Excellent telephone manners.
• Proficient in Office 365 and SharePoint.
• Strong database management skills.
• Ability to empathise and communicate effectively with individuals in crisis.
• Commitment to maintaining professional boundaries.

• Answer and process incoming phone calls, including recording the information on online databases.
• Manage the reception area, including sign-in sheets, visitor login, deliveries, incoming and outgoing mail, and key handling.
• Monitor and manage the info-mailbox, forwarding client requests, and sending out letters as requested by service teams.
• Handle incoming online client referrals using FORT (training will be provided).
• Prepare and frank mail, ensuring timely delivery.