Reception & Administration Manager

at  Oxford Health NHS Foundation Trust

We are currently looking for a Reception & Administration Manager to join us at our Luther Street Medical Centre managing a team of three staff.
Luther Street Medical Centre (LSMC) is an award-winning GP surgery providing healthcare to people experiencing homelessness in Oxford City. The team provide care for around 500 adults from a city centre building, as part of a multi-disciplinary team which includes GPs, practice nurses, mental health practitioners, social prescribers, Turning Point (Oxfordshire’s Drugs & Alcohol treatment service), dentistry, podiatry, acupuncture, administrative support and volunteers.
You will be involved in daily team meetings, together with an established programme of weekly meetings that include governance, audit, significant events, whole team meeting, clinical supervision and complex case review. The practice uses EMIS for clinical note keeping. LSMC has AccuRx to facilitate digital contact/consultations and Microsoft Teams for staff communications.
There will be a 2 stage interview process for this role 1st stage will be a Teams interview on 10th October followed by an in person interview at the Luther Street Medical Centre on 15th October
Please note previous applicants who have applied and been assessed for the same/similar role within the last 6 months need not apply
You and the team you will be managing will provide administration support to a multi-disciplinary team ensuring that that there are efficient and effective administrative systems and procedures in place. You will be able to suggest and make recommendations for improvement to existing administration procedures. Provide administrative support for meetings to include organising, co-ordinating and setting up, preparing agendas, producing minutes of meetings and that a bring forward system of paperwork is maintained to ensure correspondence/information is available for meetings along with maintaining the central diary and room bookings. As part of this role you will also manage and supervise the reception/admin team ensuring reception is adequately staffed at all times, be responsible for undertaking supervision and annual performance appraisals and provide developmental opportunities along with training and support for existing and new Practice staff in the use of all the Clinical and Oxford Health Systems
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Please review the attached job description and person specification to review the full role responsibilities

Please refer the Job description for details