Reception and Office Administrator

at  BARRIE KNITWEAR

WHO ARE WE LOOKING FOR?

We have a brilliant opportunity available for a reception and office administrator to join our Barrie Knitwear HQ in Hawick. The successful candidate will be responsible for the smooth running and management of our front of house area. In addition, the successful candidate will be expected to coordinate facilities tasks for all four of our sites Hawick, Galashiels, Arbroath, and Leicester. The candidate should have excellent experience with customer service, reception, and facilities coordination.
This role is crucial for serving as an ambassador for the business when covering our reception area as the first company point of contact for visitors, staff, prospective employees and external partners face to face, phone, and by email. In addition, it is very important to ensure that all of our business-as-usual activity continues smoothly and without interruption. You will do this by managing the various facilities tasks which underpin an organised and efficient working environment.

WHAT WILL YOU BE DOING?

There is an expectation that this role would have oversight predominantly over our main headquarters at Hawick for both reception and facilities duties however there will be a requirement to consult with Site supervisors at our other sites Gala, Arbroath and Leicester to ensure proper facilities compliance also.
Key focus areas and duties are summarised below:

RECEPTION/FRONT OF HOUSE DUTIES

• Answer and transfer internal and external phone calls
• General reception duties, greeting and assigning visitors to the relevant personnel
• Assist Payroll department with scanning work sheets
• Travel organisation
• Conference organisation
• Event Planning
• Management of meeting rooms
• Provide invoicing support – Finance Department
• Placing purchase orders

WHAT WILL YOU BRING TO THE ROLE?

• Facilities and reception coordination experience essential
• Strong understanding of customer service, reception, and facilities
• Highly organised individual who can stay in control of processes and run efficiently
• Microsoft Office Applications, Excel competency
• Patience, adaptability, excellent communication (verbal/written)
• Ability to push work forward with initiative and problem solve any issues that arise