Reception - Business Development Coordinator

at  Steve Marshall Group

Courtenay Nissan, part of the Steve Marshall Group, which operates New, Used and RV Dealerships throughout British Columbia and the US. A multiple award-winning company with more than 300 employees, is looking to hire a Full Time Business Development Coordinator.
As part of the Steve Marshall Group, our vision is to positively impact people and our communities; team members, customers, companies, community members and organizations. We are a values-driven organization that respects all people. We foster develop relationships in all aspects of our lives and believe this is key to our success. We invest in our people to empower their thinking and decision making by providing training, mentorship, coaching and accountability to encourage growth and success.
At Courtenay Nissan, we pride ourselves on our extensive inventory that caters to all. Whether you’re in the market for a brand new vehicle or a high-quality used car, we offer a wide selection to ensure you have plenty of options. Our knowledgeable sales team is committed to providing a no-pressure, informative experience, helping you to make a well-informed decision without the stress typically associated with car buying.

REQUIREMENTS:

Detail orientated with strong organizational skills
Digitally literate
Enjoy a fast-paced high energy environment
Previous Customer Service Experience

Strong ability to address and overcome customer objections
Greeting customers, provide excellent customer service
Respond to customer inquires via phone, email and text
Schedule Customers Recommended Service and Diagnostics
Build and Maintain customer relationships
Perform customer service calls to increase retention