Reception (Customer Service Representative)

at  Speeders Calgary North

THE COMPANY:

At Speeders, we love to race. We’re the first indoor electric go-karting facility in Canada, and for over 11 years, we’ve been delivering an exhilarating and safe racing experience to racers of all skill levels.
We offer many types of racing, including drop-in racing and group and corporate events. Our goal is to provide a safe, family-oriented, social environment where individuals can enjoy themselves while learning some new skills behind the wheel.

➢ Perform opening cash and facility duties.
➢ Perform cash handling duties and transact business.
➢ Accurately count till (s).
➢ Maximise revenue by effectively up-selling.
➢ Provide accurate information to customers in person and over the phone.
➢ Efficiently fill the day’s racing schedule.
➢ Coordinate group events and perform award ceremonies.
➢ Perform specific facility cleaning and maintenance duties as assigned by
management.
➢ Ensure that all areas, including restrooms remain clean and safe.
➢ Perform closing duties to clean the facility and prepare for the next day’s operation.
➢ Able to lift, push or pull up to 50 lbs.
➢ Able to apply common sense understanding to carry out detailed but uninvolved
written or oral instructions.
➢ Able to read and interpret documents such as daily checklists, safety rules, operating
and maintenance instructions and procedure manuals.
➢ Able to speak effectively before groups of customers and respond to questions.
➢ Must have basic mathematical skills.
➢ This job description is not intended to be all-inclusive. In this role you may be
required to perform other duties as required.
Benefits: Competitive wage, races added to your account each pay period, monthly/bi-monthly staff events, and opportunities to grow within the company as we are
working on growing the company outside Alberta & BC