Reception Manager

at  Alba Restaurant

We are looking for a talented and passionate Reception Manager to join the fantastic Alba team.
Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our impressive open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truffles, every meal is crafted with care. Our curated wine list and innovative cocktails complement our commitment to excellence. Join us at Alba and be part of redefining Italian hospitality with creativity and flair.

REQUIREMENTS:

• Previous experience in reception management or a similar role.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Proficiency in Microsoft Office and other office software.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Attention to detail and a commitment to excellence.

Benefits & Rewards:

• 29 days off, including bank holidays and your birthday!
• Regular gatherings and appreciation events.
• 30% off our food menu.
• Annual gifts for employment anniversaries.
• Complimentary team meals.

• Access to our employee assistance programme.

  Feel free to reach out and get ready to embark on an exciting journey at Alba Restaurant!

• Manage the daily operations of the reception area, including staffing, scheduling, and performance management.
• Greet and assist guet’s, visitors, and employees in a professional and courteous manner.
• Answer phone calls, emails, and inquiries promptly and efficiently.
• Coordinate meetings, and events, ensuring all arrangements are made accurately and timely.
• Maintain cleanliness and organization of the reception area and surrounding areas.
• Handle administrative tasks such as managing office supplies, processing mail, and maintaining records.
• Implement and enforce company policies and procedures related to reception operations.