Reception & Medical Records Administrator

at  Ramsay Health Care

Job Description
Receptionist/ Medical Records Administrator
Pinehill Hospital | Full Time – 37.5 hours per week - Flexible hours
Salary: Depending on experience + Benefits
We have a fantastic opportunity for an Administrator to join our Reception and Medical Records department at Pinehill hospital.
Pinehill Hospital is one of Hertfordshire’s leading private hospitals with an excellent reputation for delivering high quality patient-centred care. We provide a wide range of elective healthcare services to private and NHS patients. Pinehill Hospital is proud of the high quality clinical standards we provide to our patients and are committed to ensuring that we can continuously improve our standards of services.
The role:
We currently have a great opportunity for a Receptionist to join our team at Pinehill Hospital in Hitchin. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise.
You will be expected to deliver a first class service to patients, consultants and colleagues.

What you will bring with you:

• flexible and positive attitude
• warm, considerate and empathetic character
• passion for delivering an excellent service
• friendly and professional approach combined with excellent customer service skills
• The ability to make decisions and use your initiative
• Excellent written and verbal communication skills
• Fast and efficient computer skills
• Passion to deliver excellent customer service
• Experience working in an admin environment - ideally customer facing
• Must be available to work all 3 Reception shift patters: Early 6:45am -3pm; Middle 9am-5pm; Late 1pm-9pm
• Medical Records Shift Patterns vary between 8-4 or 9-5

Benefits:

• Contributory pension scheme
• Attractive enhancement rates between 30% - 100% for evenings, weekends and bank holidays available to permanent and bank
• 25 days’ annual leave plus 8 day’s Bank Holiday
• Private Healthcare and Life Assurance
• Free onsite parking and a subsidised staff restaurant
• Access to our employee Ramsay Discount Programme
• Wellbeing centre and access to 24/7 employee assistance line
• Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums

About us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. “Our employees are Ramsay.” The skills and commitment of our employees forms the basis for our success.
We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
Please apply via www.ramsayhealth.co.uk/careers
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

Please refer the Job description for details