Reception Supervisor and Vehicle Administrator

at  Southern Health NHS Foundation Trust

JOB SUMMARY

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to; Hampshire IOW Healthcare NHS Trust, Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.
The successful candidate will be required to support the hospital’s busy reception and carry out fleet support for some of the Trust’s many vehicles. There is a requirement to supervise a part-time staff member.
An important part of the role is the face to face contact with patients, staff and contractors coming into the Tom Rudd unit.
The successful candidate will need to be people focussed, organised and there will be a requirement to deal with petty cash and ensure the accurate dispatch and distribution of post and parcels.
Good computer knowledge and skills are necessary as a lot of the fleet systems are computer based.
Flexibility is required to meet the needs of this ever-demanding role.

ABOUT US

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, combining the expertise and services of multiple NHS providers to deliver high-quality healthcare across Hampshire and the Isle of Wight.
With a dedicated workforce exceeding 12,000 staff and a footprint that spans more than 200 sites across Hampshire, we offer an extensive range of services, including mental health, learning disabilities, community, and physical health care, reaching diverse communities across urban, rural, and coastal areas.
We are committed to delivering care with compassion, accountability, respect, and excellence, ensuring that our patients and service users are at the heart of everything we do. By working closely with our partners, we’re creating a forward-thinking, inclusive organisation that champions staff development, well-being, and collaboration.
Join us and be part of an organisation dedicated to delivering exceptional healthcare; where your skills and ambitions can make a real difference to the communities we serve, now and in the future.

JOB DESCRIPTION

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust’s Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

• To supervise the reception and general office function of the Tom Rudd building including switchboard.
• To cover administration duties for the vehicle management of vans and pool cars operated by the estates department within the geographical area.
• To be responsible for a petty cash float for the site within trust standing financial instructions. This will include cash reconciliation and banking.
• Be the first line of contact for staff/visitors/patients to report building issues/defects to Estate Services.
• To sign for deliveries if needed and inform relevant department of a delivery for collection/Delivery via porter from reception.
• To support and directly supervise reception staff.
• To answer general reception and telephone queries, covering the main Switchboard when required.
• To report defects to the Estates Services as required, chasing repairs when necessary and ensuring all issues are logged on the help desk.
• While working in the building bring to the attention of Estates Maintenance any defects or issues regarding the site including cleanliness which then needs to be reported to the relevant helpdesk.