Reception Supervisor

at  CITY HEALTH CARE PARTNERSHIP CIC

A vacancy has arisen for a caring, motivated and enthusiastic Band 3 Reception Supervisor to join the Primary Care Service Care Navigation Team. We are seeking someone who can promote a positive image of where you work, who is able to work in a trauma informed way to be flexible and adaptable. The post holder will need to have excellent communication and customer care skills and will be responsible for ensuring that service users/patients are in the right place at the right time signposting and re-directing if appropriate following care pathways.
The post holder will be required to provide a high-quality and responsive customer care service to all patients and visitors and will be based within GP Practices.
As the service operates 08:00-20:00, 365 days a year (inclusive of bank holidays), there is an expectation that you will support the delivery of the service, by changing bases/hours to cover annual leave and/or sickness, which can sometimes be at short notice.
For further information on the role, please contact Billie-Jean Weightman, Practice Manager on 01482 344194 or email billie-jean.weightman@nhs.net
At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you’ll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice.
Compassion is at the heart of our business; we’re a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.
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Please see the job description and person specification attached to this job advert for full details on the role

Please refer the Job description for details