Receptionist 1

at  Melia Hotels International

“THE WORLD IS YOURS WITH MELIÁ”

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.

RECEPTIONIST

MAIN JOB PURPOSE: To provide an efficient and courteous service to guests at all times.

Responsibilities will include, but are not limited to:

• Be fully conversant with check-in and check-out procedures.
• Deal with any guest requests during pre-arrivals and throughout their stay, ensuring the information is communicated and/or recorded accurately.
• To promote and up-sell additional services on check-in.
• Adhere to all hotel credit policies, taking care with payments and seeking support from the departmental leaders when necessary.
• Observe all security and Health & Safety regulations.
• Answer all telephone calls promptly and efficiently.
• Know the current day’ availability.
• Enrol guests to the Melia Rewards program and explain the benefits of joining.

• Be fully conversant with check-in and check-out procedures.
• Deal with any guest requests during pre-arrivals and throughout their stay, ensuring the information is communicated and/or recorded accurately.
• To promote and up-sell additional services on check-in.
• Adhere to all hotel credit policies, taking care with payments and seeking support from the departmental leaders when necessary.
• Observe all security and Health & Safety regulations.
• Answer all telephone calls promptly and efficiently.
• Know the current day’ availability.
• Enrol guests to the Melia Rewards program and explain the benefits of joining