Receptionist 1

at  The Peoples Federal Credit Union

This position may be full time, if the right candidates are available.
We are looking to fill positions at our Hillside branch, and our Pecos branch.

Role:

• Represent the company in a professional manner when greeting customers and the general public on the phone and in-person, ensuring they are directed to appropriate staff
• Handle and direct all member/vendor/guest requests, either by phone or in person. Professionally greets every guest and directs incoming traffic to the appropriate department representative for an exceptional service experience.
• Effectively perform designated loan department support duties ensuring an excellent member experience. Assist members with basic account issues.
• Manage the lobby, ensuring members are not forgotten or waiting too long and the lobby is neat, organized, and regularly sanitized/cleaned.
• Answer general questions regarding our products and services (entry level) to offer solutions for member issues.
• Perform member account transactions with accuracy as requested.

• Represent the company in a professional manner when greeting customers and the general public on the phone and in-person, ensuring they are directed to appropriate staff
• Handle and direct all member/vendor/guest requests, either by phone or in person. Professionally greets every guest and directs incoming traffic to the appropriate department representative for an exceptional service experience.
• Effectively perform designated loan department support duties ensuring an excellent member experience. Assist members with basic account issues.
• Manage the lobby, ensuring members are not forgotten or waiting too long and the lobby is neat, organized, and regularly sanitized/cleaned.
• Answer general questions regarding our products and services (entry level) to offer solutions for member issues.
• Perform member account transactions with accuracy as requested