Receptionist/Administration Clerk

at  St John of God Health Care

Your role at St John of God Berwick Hospital
You will be responsible for the delivery of efficient reception and administration functions at St John of God Berwick Hospital.

The Position:

• Facilitating efficient admission and discharge services to patients.
• Ensure timely and accurate scheduling of Outpatient appointments, rescheduling and attendance.
• Adherence to appropriate health fund billing processes.
• Collect payment for any excess, co-payment, out of pockets and exclusions owed through accurate billing of patients on discharge.
• Facilitating a high level of customer satisfaction.
• Accurate and thorough completion and signing of all relevant documentation.
• Accurate data entry of patient admission details.
• Reception duties including welcoming visitors, answering phone calls, replying to or redirecting queries as appropriate, and providing assistance as required.
• Ensure Outpatient sign in procedures are completed.

You will have a recent experience within a clerical, administration, reception, and/or switchboard environment and excellent customer service skills.
To succeed you will have to demonstrate time management skills, with the ability to meet deadlines and strong computer skills, and experience in using patient booking systems, specifically WebPas and Genie and Microsoft Office packages.
Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We will offer you

• Salary: $ 57,859 - $59,522 per annum (pro rata for part time) + 11.5% superannuation.
• Permanent part time position available
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
• Novated leasing
• work related expenses
• self-education and
• additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Dynamic multidisciplinary team

For enquiries, contact Angel Ching, Allied Health Manager, on (03) 8784 5000
Application closes on 12th September 2024
St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.
All caregivers employed by St John of God Health Care are required to be vaccinated from Covid-19 and Influenza in order to fulfil the requirements of the role

Please refer the Job description for details