Receptionist/Administration Officer

at  University of Melbourne

RECEPTIONIST/ADMINISTRATION OFFICER

Position Number: 0064886
Location: Parkville
Role type: Full-time; Continuing
Faculty: Medicine, Dentistry and Health Sciences
Department: Deanery

Salary: UOM 5 – $83,159 - $95,518 p.a. plus 17% super

• Provide front-line services, support daily office operations, and assist with administrative tasks to ensure smooth workflows.
• Be the welcoming face of the Deanery, delivering exceptional communication and support with professionalism and positivity.
• Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!

WHO WE ARE LOOKING FOR

The successful candidate will demonstrate exceptional organisational and communication skills, with the ability to handle confidential information, liaise effectively with stakeholders at all levels, and maintain professionalism in a dynamic environment. They are proactive, detail-oriented, and adaptable, with a strong work ethic, a positive attitude, and the ability to balance competing priorities while working both independently and collaboratively to achieve organisational objectives.

You will also have:

• Completion of a diploma qualification and at least 2 years’ subsequent relevant work experience or an equivalent combination of relevant experience and/or education and training.
• Experience in liaising with senior executives and professionals, including handling confidential information, and knowing when to escalate appropriately.
• Ability to work independently and collaboratively with a flexible attitude to work in a multidisciplinary team environment.
• Demonstrated problem solving skills and a proactive approach to identifying and resolving issues using sound judgement.

For further information regarding responsibilities and requirements, please refer to the attached PD.
This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn’t have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

ABOUT THE ROLE

The Receptionist/Administration Officer serves as the first point of contact for the Deanery, providing friendly and professional front-line services to staff and visitors while ensuring smooth daily office operations. Reporting to the Deanery Administration Manager, this role includes managing enquiries, supporting administrative tasks and projects, maintaining Deanery systems, and assisting with meeting coordination. Success in the role requires strong communication, prioritisation, and organisational skills, along with a positive attitude and keen attention to detail.

Your responsibilities will include:

• Meet and greet visitors and manage phone, email, and staff enquiries.
• Interpret and resolve administrative queries efficiently, identifying solutions to problems as they arise.
• Collaborate with the Administration team to provide general and project-specific administrative support, as directed by the Deanery Administration Manager.
• Oversee relevant systems, including room-booking systems, shared resource calendars, and meeting room equipment.
• Assist the Governance Manager, with Faculty Executive Committee meetings, including:

IF YOU FEEL THIS ROLE IS RIGHT FOR YOU, PLEASE APPLY WITH THE FOLLOWING DOCUMENTS:

• Resume
• Cover Letter outlining your interest and experience
• The responses against the Selection Criteria^ (found in the )
  ^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria
  Please ensure that you apply through the Apply Now button at the bottom of this advertisement. However, if you have any questions regarding the recruitment process, please feel free to contact Brett Verity via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
  If you have any particular questions regarding the job please follow the details listed on the .
  Advertised: 24 Jan 2025 12:05 AM AUS Eastern Daylight Time
  Applications close: 09 Feb 2025 11:55 PM AUS Eastern Daylight Time