Receptionist/Administrative Assistant

at  Sai Canada Careers and Immigration Ltd

SAI Canada Immigration is a trusted leader in providing immigration consultancy services, helping individuals and families achieve their dreams of living and working in Canada. We are committed to offering professional, reliable, and client-centered services.

POSITION OVERVIEW:

We are seeking a dynamic and professional Administrative Assistant / Receptionist to join our Edmonton office. This role combines front-desk responsibilities with handling inbound and outbound calls, including marketing and client outreach, to ensure smooth office operations and enhanced client engagement.

QUALIFICATIONS:

• High school diploma or equivalent; post-secondary education in administration, business, or marketing is an asset.
• Previous experience in a receptionist, administrative, or customer service role.
• Strong communication skills, both verbal and written.
• Confidence and professionalism in handling marketing and client calls.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Excellent organizational and multitasking skills.
• A positive attitude and ability to work effectively in a team.
• Experience in the immigration field or marketing is an asset but not required.

• Greet and welcome clients and visitors with a friendly and professional attitude.
• Manage incoming calls, providing information and assistance, and directing calls to the appropriate team members.
• Conduct outbound calls for follow-ups, client engagement, and marketing purposes.
• Promote company services to potential clients through professional marketing calls.
• Schedule appointments and maintain an organized office calendar.
• Assist in preparing client files and immigration documents.
• Organize and manage office records, files, and correspondence.
• Handle incoming and outgoing mail, courier services, and office supplies inventory.
• Ensure the reception area is tidy and presentable at all times.
• Provide administrative support to team members as needed.