Receptionist/Administrator

at  Great Oakley Medical Centre

The duties and responsibilities to be undertaken by members of the Practice reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Receptionist Supervisor/Practice Manager, dependent on current and evolving Practice workload and staffing levels. Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols Processing appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing prescriptions in accordance with Practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Maintenance of patients’ notes including starting a new wallet when required and dividing the contents in a logical manner Registering of patients Providing clerical assistance to Practice as required from time to time, including word/data processing, filing, photocopying and scanning Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Helping with the sorting of filing in new medical records in order that they are in the form used in the Surgery Informing patients about their pathology test results Provide chaperone assistance to patients at appointments with a clinician if requested Processing of outgoing mail. Any other appropriate jobs delegated to you by your Supervisor, the Assistant Practice Manager, Practice Manager, or the Partner

Please refer the Job description for details